AT-LARGE GATEWAY
At-Large Regional Policy Engagement Program (ARPEP)
At-Large Review Implementation Plan Development
Page History
PLEASE NOTE THAT THIS WORKSPACE IS CURRENTLY UNDER CONSTRUCTION.
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1. Hypothesis
The At-Large Regional Welcome Package is an online resource to serve as a guide for new and current members of the At-Large community across all Regional At-Large Organizations. The dynamic and easy to use format. Content will include such information as key documents, infographics, videos, links, names, and application forms to provide a complete source of information on how best to start working in At-Large as a member or leader.
2. Primers
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7. Ideas
What could solve the customer personas' problems and meet stakeholders' requirements?
Airline example: "Refurbished airplanes with no check-in baggage and no food/drinks served".
⏱ 10min
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6. Value
What is the likely user benefit and business benefit:
- expected user gains
- $ business benefits
- technical benefits
Only list what can be measured and rank them as a team in terms of perceived customer value.
Airline example: "Air travel speed (not service) at the price of train tickets."
⏱ 10min
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4. Stakeholders
Who supports this effort? Who could potentially block this project? Who also has requirements?
Airline example: "CEO, pilots, travel agents, air regulators".
⏱ 10min
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3. Customer personas
Who has this problem? What motivates them? What are they trying to accomplish?
Airline example: "John is a university student who wants to travel during semester vacation without spending a fortune".
⏱ 10min
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8. Minimum viable experience
The smallest, easiest, fastest-to-make version of your idea that can reliably prove the hypothesis.
Airline example: "Serving one popular tourist destination during university vacation."
⏱ 5min
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5. Team
What experience and skills are required to set up this experience for success?
Airline example: "marketing manager, operations lead, finance, IT dev team"
⏱ 10min
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10. End to end demo
Tell an end to end story from the point of view of the customer that focuses on the problems solved, the solution applied and value achieved. List key scenarios as role play, sketches or lo-fi (wireframes) that later could be worked into hi-fi (pixel perfect) mockup journeys.
End to end previews of the user experience will give the entire team a desired end goal to work towards.
Airline example: "Screen journey of booking a low cost flight; end to end experience from check-in to disembarking; complaint hotline process and experience, etc."
⏱ 5min
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9. Metrics
Define success metrics directly related to the desired values for this experience that will be used to prove or disprove the hypothesis.
Metrics are often overlooked or not executed. Determine early when, how and by who they will be measured.
Also, you want to have metrics not only for the ultimate value but also for milestones along the way that can provide early success or warning indicators.
Airline example: "The low-cost air travel offering website will trigger at least 10,000 leads and 1,500 bookings within the first month".
⏱ 10min
Introduction |
The At-Large Regional Welcome Package is an online resource to serve as a guide for new and current members of the At-Large community across all Regional At-Large Organizations. The dynamic and easy to use format. Content will include such information as key documents, infographics, videos, links, names, and application forms to provide a complete source of information on how best to start working in At-Large as a member or leader. | |||||||||
What information is available in the At-Large Regional Welcome Package?The Welcome Package is an easy to use guide for new community members (Individuals or ALS members) as well as existing At-Large community members who would like to increase their participation. Information on the following topics is included:
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Current ALS Map:
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| direction | horizontal |
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| title | Welcome and Introduction to At-Large |
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The At-Large Advisory Committee (ALAC)
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The Regional At-Large Organizations (RALOs)
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At-Large Structures (ALSes) and Individual Members
| What We Do and How We do ItThe work of the At-Large Community
Governance | The At-Large Journey | Learning Resources
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How to Participate
| At-Large at MeetingsICANN MeetingsGlobal Internet Governance Meetings | ||||||||
ICANN's Multi-Stakeholder Model and the Role of At-Large
| Would You Like More Information?
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Illustrations
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| Image | Description |
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| At-Large Organizational Structure
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Update to Interactive global map for ALSes.
At-Large |
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| title | Our Work |
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Structure Map
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| Topic Structure
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| People around the world
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| ALAC/RALOs
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| ICANN Multi-Stakeholder Model
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| Journey Example
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| Learning Resource Cards
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Policy
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Operations and Governance
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Community Engagement and Mobilization
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| title | How to Participate |
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ALAC Portal and Gateway
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Working Group Portal
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RALO Portals
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| title | Learning Resources |
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