Evin Erdogdu:Welcome to the At-Large Social Media Working Group Call on Thursday, 03 August 2017 from 17:00 - 18:00 UTC.
Evin Erdogdu:Agenda: https://urldefense.proofpoint.com/v2/url?u=https-3A__community.icann.org_x_5gohB&d=DwIFaQ&c=FmY1u3PJp6wrcrwll3mSVzgfkbPSS6sJms7xcl4I5cM&r=HedNXfBayuWxdPer7COiCJBd39KxvJQIgCaiDYF2Tm8&m=4H0GJeaupQ_VGClKuQ13l9FypD4Fw7TdxH7qKbi8QTg&s=bvXEZccKSwqDQn4DguosMB4LXAfiPp6qpfrjIBozxXc&e=
Alfredo Calderon:Thanks Evin. I'll be standyby!
Evin Erdogdu:Sounds good, Alfredo!
Alfredo Calderon:I will probably be in listening mode only.
Evin Erdogdu:Sure, thank you for letting me know.
Alfredo Calderon:@Ariel, Hi! How are you?
Glenn McKnight:Howdy
Olivier MJ Crépin-Leblond:36°C & sun here. Sorry the rain had to go elsewhere
Glenn McKnight:muted
Evin Erdogdu:Howdy! Hope all stay dry.
Glenn McKnight:I shared with Dev and John a paper on Policy and Social Media
Glenn McKnight:https://ruor.uottawa.ca/bitstream/10393/35348/1/Dutta_Agradip_2016_researchpaper.pdf
John Laprise:Thanks Glenn: rcvd
Heidi Ullrich:Hi All.
Glenn McKnight:Developing an Developing an Ethical and Public Policy Approach to Social Media Monitoring during Crises Situation Agradip Dutta Ethical and Public Policy Approach to Social Media Monitoring during Crises Situation Agradip Dutta
Glenn McKnight:Paper presented at the International Humanitararina Tech Conference in Toronto
Ariel Liang:Recommendation no.8: https://urldefense.proofpoint.com/v2/url?u=https-3A__community.icann.org_x_bDvwAw&d=DwIFaQ&c=FmY1u3PJp6wrcrwll3mSVzgfkbPSS6sJms7xcl4I5cM&r=HedNXfBayuWxdPer7COiCJBd39KxvJQIgCaiDYF2Tm8&m=4H0GJeaupQ_VGClKuQ13l9FypD4Fw7TdxH7qKbi8QTg&s=RWNgiWV-chRRyvLWBwByBIgBmXm-skKRkAn2j25CgQM&e=
Ariel Liang:Recommendation no.9: https://urldefense.proofpoint.com/v2/url?u=https-3A__community.icann.org_x_bjvwAw&d=DwIFaQ&c=FmY1u3PJp6wrcrwll3mSVzgfkbPSS6sJms7xcl4I5cM&r=HedNXfBayuWxdPer7COiCJBd39KxvJQIgCaiDYF2Tm8&m=4H0GJeaupQ_VGClKuQ13l9FypD4Fw7TdxH7qKbi8QTg&s=0fSYlrQQanFBf2iUYt6BwM5wGiPeWP-fxgpMktEddEE&e=
Susannah Gray (SF-Bay ISOC Chapter):What was yesterday's meeting John?
Glenn McKnight:i was tied up on the Blockcahin event
John Laprise:At Large Review Response team
Heidi Ullrich:Thanks for the info, Glenn
Glenn McKnight: did comments on the google doc already
John Laprise:evin can you post the google link for the recs?
Evin Erdogdu:Sure!
Ariel Liang:I'm sharing my screen
Evin Erdogdu:https://community.icann.org/display/ALRW/Recommendation+8
Ariel Liang:and it will crash in about 15-20 min, a headsup
Evin Erdogdu:https://community.icann.org/display/ALRW/Recommendation+9
Evin Erdogdu:I also have PDF versions of the recommendations which may be shared on screen.
Ariel Liang:thanks Evin
Heidi Ullrich:Each of the RALO meetings this month will be asked to have the Feasibility Assessment and Implementation doc on their agenda
Sivasubramanian M:Twitter is more of a broadcast, than a tool for engagement; Polls are again, gathering yes or no responses (to simply it too little) to questions or positions predetermined by at large. We could think of a way of tools to engage end users more interactively.
Ariel Liang:@John - Google doc link: https://urldefense.proofpoint.com/v2/url?u=https-3A__docs.google.com_a_icann.org_document_d_1Njfm2rRfmgAGAamhDEv1f-5FOIqIh0-2DdZrnDCA9U-5FEHlw_edit-3Fusp-3Dsharing&d=DwIFaQ&c=FmY1u3PJp6wrcrwll3mSVzgfkbPSS6sJms7xcl4I5cM&r=HedNXfBayuWxdPer7COiCJBd39KxvJQIgCaiDYF2Tm8&m=4H0GJeaupQ_VGClKuQ13l9FypD4Fw7TdxH7qKbi8QTg&s=gR6jmabDNo81VHktxMXeeAk2eHxhd13OGA4wwErXS4w&e=
Sivasubramanian M:Google Docs coudl be a useful tool, to seek end user's positions on Paraphrased policy postions.
Sivasubramanian M:a facebook page, that encourages end users to post issues would be great.
Sivasubramanian M:Or a Google + page
Sivasubramanian M:or both
Susannah Gray (SF-Bay ISOC Chapter):Who would be in charge of monitoring?
Sivasubramanian M:with some strategy in place to moderate when absolutely necessaary
Sivasubramanian M:Susannah, was your question about monioring the fb or G+ page ?
Susannah Gray (SF-Bay ISOC Chapter):Both: if you allow people to post with no moderation it will be a nightmare
Sivasubramanian M:We could even think of an At Large blog, with an editorial stragegy, where good quality user issue blog posts by end users could be encouraged
Susannah Gray (SF-Bay ISOC Chapter):Have we even decided on which platforms will be used?
Alfredo Calderon:I agree with Susannah. Admin handling is an issue.
John Laprise:+1 Olivier
Sivasubramanian M:Susannah..... We are being too worried about posts from end users going out of control. There are good examples for pages / blogs with an open policy that work well
John Laprise:Absolutely
Glenn McKnight:please see the policy paper link i provided
John Laprise:Very cool: action item: please set up meeting
John Laprise:writing email now
Evin Erdogdu:You may all scroll through / zoom into the PDF on-screen.
John Laprise:will do
Olivier MJ Crépin-Leblond:for the sake of argument, I was shown a deo where a post on facebook from one of my ventures gained 10000 likes in less than an hour and then trended instantaneously. That's how social media is used these days. Buzz.
Susannah Gray (SF-Bay ISOC Chapter):@Sivasubramanian not really: it's just a fact that if you allow free posting it needs to be monitored 24-7
Olivier MJ Crépin-Leblond:the rest is just classical sreading of information, but with people who these days stop reading past the 3rd line and all content going video now, we're on a downward slope if we are going to promote text
Olivier MJ Crépin-Leblond:+1 JOhn - we need to know the landscape better
Alfredo Calderon:+ 1 With Oliviers point. It has to be more multimedia.
Ariel Liang:@Olivier/John - I will check that landscape and do some analysis
John Laprise:the e.g. is weak
Heidi Ullrich:@Dev/John, is the point re a survey of current usage an AI?
Sivasubramanian M:ok sorry
Evin Erdogdu:Please let us know if you would like a dial out, Sivasubramanian.
Sivasubramanian M:Yes please connect me on +91 99524 03099
Evin Erdogdu:Will do!
John Laprise:social media surveys are self selecting samples...highly problematic for generalizability
Glenn McKnight:Siva hand is still up
Evin Erdogdu:Welcome, Sivas!
Glenn McKnight:I shared last year many of the excellent proposals from NTEN on social media surveys
John Laprise:email sent to staff
Heidi Ullrich:thanks, John,
John Laprise:Agree but that requires an editorial structure that does not presently exist nor do we have resources for as Olivier points out...
Heidi Ullrich:@Siva, personally, I love your idea of blogs on end-user issues, if there was a review process.
Glenn McKnight:Note Susannah's blog post of the NARALO GA
Heidi Ullrich:Was that Tweeted?
John Laprise:+1 Susannah/Glenn!
Glenn McKnight:Also Dev who was the guy that did the blog post on the TTF
Susannah Gray (SF-Bay ISOC Chapter):https://urldefense.proofpoint.com/v2/url?u=http-3A__teamarin.net_2017_07_06_notes-2Dfrom-2Dnew-2Dorleans-2Dthe-2Dfellowship-2Dexperience_&d=DwIFaQ&c=FmY1u3PJp6wrcrwll3mSVzgfkbPSS6sJms7xcl4I5cM&r=HedNXfBayuWxdPer7COiCJBd39KxvJQIgCaiDYF2Tm8&m=4H0GJeaupQ_VGClKuQ13l9FypD4Fw7TdxH7qKbi8QTg&s=Eh5CIWmcBLeUrmOodntxLd8se8oG_ruX14NIn66ADQE&e=
Alfredo Calderon:Lok at https://urldefense.proofpoint.com/v2/url?u=http-3A__commons.gc.cunt.edu&d=DwIFaQ&c=FmY1u3PJp6wrcrwll3mSVzgfkbPSS6sJms7xcl4I5cM&r=HedNXfBayuWxdPer7COiCJBd39KxvJQIgCaiDYF2Tm8&m=4H0GJeaupQ_VGClKuQ13l9FypD4Fw7TdxH7qKbi8QTg&s=uh_f9ChKk_jHqAduWsrGdxidFuSH6838iKGiEU1uAB8&e= approach.
John Laprise:dns fail alfredo
Alfredo Calderon:Sorry its - commons.gc.cuny.edu
Susannah Gray (SF-Bay ISOC Chapter):HA HA HA John!
Glenn McKnight:muted
John Laprise:action item: please reach out to Ralos to identify existing active and dormant ICANN related social media accounts and, as is possible, ICANN members with social media accounts across platforms (At Large Social Media Census Projcet)
Glenn McKnight:its ok
Glenn McKnight:I have done alot of comment already in the ITEMS review
Glenn McKnight:RALO comments a few months agol
Glenn McKnight:RALO comments a few months ago
Sarah Kiden:I think I missed John Laprise's comment (network issues). What are we commenting about?
John Laprise:+1 Susannah...ATM I think it's mostly FB & Twitter
Susannah Gray (SF-Bay ISOC Chapter):OK thanks!
Susannah Gray (SF-Bay ISOC Chapter):I don't think I've seen the strategy
John Laprise:a bit of instagram, linkedin,
Ariel Liang:At-Large Social Media Strategy Document: https://urldefense.proofpoint.com/v2/url?u=https-3A__community.icann.org_download_attachments_48335516_Draft-2DAt-2DLarge-2DSocial-2DMedia-2DStrategy-2D24-2DApril-2D2014-2Dwith-2Dnotes.pdf-3Fversion-3D1-26modificationDate-3D1399651808000-26api-3Dv2&d=DwIFaQ&c=FmY1u3PJp6wrcrwll3mSVzgfkbPSS6sJms7xcl4I5cM&r=HedNXfBayuWxdPer7COiCJBd39KxvJQIgCaiDYF2Tm8&m=4H0GJeaupQ_VGClKuQ13l9FypD4Fw7TdxH7qKbi8QTg&s=YKYF0oDNXWn-xfuqzBX5kaD-4Rj26VCvgEzKWKdCuEc&e=
Susannah Gray (SF-Bay ISOC Chapter):thank you
Ariel Liang:my pleasure
Heidi Ullrich:@John, who is to implement that AI? Is there a timeframe?
Susannah Gray (SF-Bay ISOC Chapter):+1 John
Glenn McKnight:Remember we brought ARIN folks on our call to see how they handle the Social media curating and messaging at events
Glenn McKnight:sure
John Laprise:+1 Glenn
Susannah Gray (SF-Bay ISOC Chapter):Glenn: I've live tweeted events and the issue is that it's incredibly time consuming. You can't do anything else while you're doing it so it is very resource intensive
Glenn McKnight:RMe too, plus take the picturres
Glenn McKnight:More reason to ask for the ICANN Staff person similar to ARIN
Glenn McKnight:More reason to ask for the ICANN Staff person similar to ARIN 's approach
Susannah Gray (SF-Bay ISOC Chapter):Yes but also ARIN meetings are very different to ICANN meetings. There are no parallel sessions. For ICANN Meetings, we'd need someone assigned to each session
Sivasubramanian M:Glenn is an example from At Large
Sivasubramanian M:There are many members of the At Large Community, or the larger ICANN Community who could do this cost effectively, with ample expertise
Heidi Ullrich:Perhaps the ALAC Chair and WG Chairs provide a brief post ICANN Meeting interview
Heidi Ullrich:Staff could moderate
Sivasubramanian M:And a member of the Commuity would have "domain' expertise, forgive me for the pun
Heidi Ullrich:I believe other AC/SOs do this. The Board Chairman and CEO provide these interviews.
Sivasubramanian M:Yes, Heidi. This is an additional suggestion.
Glenn McKnight:nope
Sivasubramanian M:Not a contrary suggestion.
Heidi Ullrich:+1 Dev.
Susannah Gray (SF-Bay ISOC Chapter):+1 for overlap and coordination. Social media is not a stand alone concept. It needs to be rolled in together with the overall At-Large communication strategy.
Heidi Ullrich:This needs to be done - and the timing is good given the FY19 budget process/ALAC Review Improvements at the end of the year
Glenn McKnight:I am concerned that we need more RALO participation, we have 4 members of NARALO on this call,
Sarah Kiden:+1 Glenn to more RALO participation
Susannah Gray (SF-Bay ISOC Chapter):+1
Heidi Ullrich:Do we know the SM channels of the ALSes? Do we know what they are tweeting?
Susannah Gray (SF-Bay ISOC Chapter):maybe timing of this call is a problem for those in AP/Africa etc
Glenn McKnight:I think we need a training session similar to Dipplo on ding short 400 word abstracts , They are produced on the same day of the event
Heidi Ullrich:They are the closest to the end users in their countries
John Laprise:That gets back to the need for guidance
Susannah Gray (SF-Bay ISOC Chapter):Thanks for this explanation Ariel - good to know others also have this issue
Sarah Kiden:Thanks Ariel
John Laprise:That requires a whole SM editorial shop/plan
Susannah Gray (SF-Bay ISOC Chapter):And a large team of people (RIPE Meetings for example, have around 15 comms staff on-site at every meeting).
Alfredo Calderon:Eduardo Díaz is the Chief Editor of the NARALO Newsletter.
Glenn McKnight:we converted to a ebook
Heidi Ullrich:@Dev, NARALO is the only RALO with a regional newsletter at this time.
Glenn McKnight:http://online.fliphtml5.com/gnel/ozou/
John Laprise:That brings us back to resource availability
John Laprise:Glenn...
Glenn McKnight:yes
Glenn McKnight:Also the NARALO Booklet
Susannah Gray (SF-Bay ISOC Chapter):Maybe it could be a requirement for ALSes to provide a monthly report.
Glenn McKnight:http://online.fliphtml5.com/gnel/vivb/
Susannah Gray (SF-Bay ISOC Chapter): to their RALO.
Glenn McKnight:Tried this idea
Glenn McKnight:Tried this idea https://urldefense.proofpoint.com/v2/url?u=http-3A__online.fliphtml5.com_gnel_vomu_&d=DwIFaQ&c=FmY1u3PJp6wrcrwll3mSVzgfkbPSS6sJms7xcl4I5cM&r=HedNXfBayuWxdPer7COiCJBd39KxvJQIgCaiDYF2Tm8&m=4H0GJeaupQ_VGClKuQ13l9FypD4Fw7TdxH7qKbi8QTg&s=AzsDEUxHeIzoQz955uZDLdm-t5f4ylErf-jEwg3Cdpg&e=
Heidi Ullrich:@Susannah, there has been a lot of discussion about imposing requirements for ALSes
Alfredo Calderon:@ARiel, have you looked at scoop.it as a curating tools. It is a good way to then share content in different Social Media platforms.
Ariel Liang:thanks Alfredo
Ariel Liang:will check out
Sarah Kiden:Thanks Glenn for the ideas and experiences from the NARALO GA. We used many of the ideas.
Ariel Liang:https://atlarge.icann.org/
Susannah Gray (SF-Bay ISOC Chapter):Also: it is much better to concentrate content on 2-3 channels rather than dilute the message all over the place.
Susannah Gray (SF-Bay ISOC Chapter):Also: it is much better to concentrate content on 2-3 channels rather than dilute the message all over the place.
Susannah Gray (SF-Bay ISOC Chapter):<not sure why that was repeated>
Susannah Gray (SF-Bay ISOC Chapter):+1 Ariel.
Dev Anand Teelucksingh:@Susannah - re: monthly reports, RALOs are actually supposed to be doing monthly reports
Dev Anand Teelucksingh:but sadly, not all RALOs do this
Susannah Gray (SF-Bay ISOC Chapter):Ah.
Glenn McKnight:We have monthly reports and committee reports but who reads them?
Ariel Liang:It is also my hope that one day we will have the resources for doing the At-Large website revamp 3.0 to enhance the mobile accessibility, in addition to many other things on the wishlist when we did the last round of revamp
Sarah Kiden:We have been struggling with our monthly reports
Heidi Ullrich:@Dev, would a cross-Regional Newsletter be usefuL?
Susannah Gray (SF-Bay ISOC Chapter):I like this idea Heidi
Heidi Ullrich:So that ALSes across At-Large could see what others are doing?
Alfredo Calderon:And consider language barrier.
Susannah Gray (SF-Bay ISOC Chapter):Good point.
Heidi Ullrich:We could have it translated
John Laprise:Agreed email the ralo leadership to solicit content. It is great for NARALO, not sure other for other RALOs. Let them decide
Susannah Gray (SF-Bay ISOC Chapter):Thank you
Ariel Liang:I will send the recommendation wiki page link to the WG mailing list
Sarah Kiden:It's great for AFRALO too
Sarah Kiden:Thank you!
John Laprise::)
Heidi Ullrich:Next call?
Glenn McKnight:Folks we have to first address the fact that theis committeee is imbalanced
Alfredo Calderon:Bye!
Heidi Ullrich:Thanks!
Ariel Liang:thanks all
Susannah Gray (SF-Bay ISOC Chapter):Glenn agree
Susannah Gray (SF-Bay ISOC Chapter):but there are loads of people in this working group
Evin Erdogdu:Thank you all!
Susannah Gray (SF-Bay ISOC Chapter):they just didn't make the call
AT-LARGE GATEWAY
At-Large Regional Policy Engagement Program (ARPEP)
At-Large Review Implementation Plan Development
