Members
The members of At-Large Website Revamp Task Force, organized by affiliation, are:
Affiliation | Member |
---|---|
At-Large Community | Olivier Crépin-Leblond |
At-Large Community | Dev Anand Teelucksingh |
At-Large Community | Anthony Niiganii |
ICANN At-Large Staff | Heidi Ullrich |
ICANN At-Large Staff | Ariel Xinyue Liang |
ICANN At-Large Staff | Susie Johnson |
ICANN Web Staff | Chris Gift |
ICANN Web Staff | Steve Allison |
External Consultant | |
External Consultant | |
External Consultant | |
Meetings
The next call is scheduled on:
12 September 2014
11 September 2014
Adobe Chat
Terri Agnew:Dear all, Welcome to the Website Revamp Project on Thursday 11th of September at 16:00 UTC
Olivier Crepin-Leblond:OUCH -- that hurts!
Olivier Crepin-Leblond:Bounce Rate 50/70% ???
Dev Anand Teelucksingh:Ouch indeed
Anthony Niiganii (MBE):It sometimes take me awhile to find what I need and just end up jumping to Google to search
Heidi Ullrich:Will the Seasoned community members use the wiki as their primary source?
Anthony Niiganii (MBE):lol why me? lol
Ariel Liang:people like you are a primary audience
Anthony Niiganii (MBE):thanks...yea I can agree with that
Heidi Ullrich::)
Ariel Liang:@Heidi - yes, so that's why they are secondary audience
Ariel Liang:primary ones don't really know about the wiki or know how to use the wiki
Heidi Ullrich:Thanks, Ariel
Ariel Liang:so the website is a main platform for us to communicate with them
Ariel Liang:no problem
Heidi Ullrich:How are they making an impact - we could have a spotlight for that
Dev Anand Teelucksingh:Well, primary ones can find the wiki if they use Google search
Heidi Ullrich:they should be using the Dashboard...
Ariel Liang:but it is not an effective landing page for the community
Ariel Liang:newcomers will get confused how to use it
Heidi Ullrich:@Ariel, I agree the dashboard is confusing for newcomers
Dev Anand Teelucksingh:agreed, a redesign is needed for wiki, the wiki needs to have a menu/section for newcomers that discover the wiki page where they can go to next
Heidi Ullrich:What is a wireframe
Ariel Liang:wireframe is similar to the structure of a website
Ariel Liang:http://en.wikipedia.org/wiki/Website_wireframe
Heidi Ullrich:Thanks!
Heidi Ullrich:When would new content be developed? Many of the pages are out of date...
Steve Allison:we can do some of this in tandem. My hope is that during the design work, we can concept on what topics should be written at least to support the designs/wireframes so that we can present a polished product, and then over the long term we can discuss a strategy to consistently develop new content
Laura Bengford:We can also may leverage some of the Getting Started / newcomer guides from icann.org
Steve Allison:Thanks Laura. I think we're thinking the same. Some of that content is the most comprehensive for newcomers
Heidi Ullrich:Good idea, Laura
Heidi Ullrich:There is likely up to date info on the wiki as well
Laura Bengford:Maybe leverage events or the calender filtered for ALAC.
Heidi Ullrich:Thanks very much Ariel and Steve!
Anthony Niiganii (MBE):thanks Ariel and Steve
Dev Anand Teelucksingh:indeed, much food for thought
Heidi Ullrich:The Board Resolution page might be a model to follow for ALAC Policy Advice: https://features.icann.org/resolutions
Laura Bengford:Depending on the artwork required could be by UX designer or graphic designer. Usually they are one offs as needed.
Anthony Niiganii (MBE):great question Olivier about the look and feel
Laura Bengford:Also photos can be used.
Heidi Ullrich:Photos will personalize it
Heidi Ullrich:we also have some great graphics already developed we could use
Dev Anand Teelucksingh:I think there are other synergies and similiarlies with other ACs (SSAC, GAC, RSSAC)
Dev Anand Teelucksingh:ACs generate correspondence for eg
Anthony Niiganii (MBE):just taken it in
Laura Bengford:+1 on the synergies
Ariel Liang:agree with Steve - need to identify what are the most important content for updates
Ariel Liang:and then figure out the ways for update
Steve Allison:Laura can you talk about accessibility and translation
Laura Bengford:We can work on Accessibility in tandem with Accessibility WG and tools developed. Also translation
Ariel Liang:http://atlarge.icann.org/correspondence
Anthony Niiganii (MBE):I agree with Laura, and this is something that should be brought up with the Accessibility WG as there is discussion about developing checklist for virtual participation, in whatever form that may take
Heidi Ullrich:+1 Laura and Anthony
Heidi Ullrich:I agree that the Accessbility WG - with the TTF - could advise on this point
Heidi Ullrich:Ariel and All - please take a look at the board resolution page: https://features.icann.org/resolutions
Anthony Niiganii (MBE):unfortunately I am not available to participate tomorrow., and will catch up with the recording.
Ariel Liang:@Heidi that's a good example!
Dev Anand Teelucksingh:re: board resolution page, the categories is the idea, however correspondence can have multiple "tags" - gTLDs, IDN
Anthony Niiganii (MBE):I can see that many people who come to the site first do not see a "welcome greeting" that is important to foster community engagement
Anthony Niiganii (MBE):that could be why some many jump
Heidi Ullrich:Good point, Anthony
Heidi Ullrich:Great job, Ariel and Steve!!! Also, thanks to the community web team!! We selected the right people!
Laura Bengford:Great meeting, thank you everyone!
Anthony Niiganii (MBE):I will prepare some thoughts tonight that can be shared with everyone.
Heidi Ullrich:Thanks, Ariel
Heidi Ullrich:Anthony, I meant!
Heidi Ullrich:I write "Thanks, Ariel" so often ;)
Anthony Niiganii (MBE)::) it's ok...Ariel is a team member anywhere
Ariel Liang:hahaha
Ariel Liang:thanks Heidi
Anthony Niiganii (MBE):Ekosani Everyone! Kinanaskomitinawa!
Ariel Liang:Thank you bye bye
Heidi Ullrich:bye!
Dev Anand Teelucksingh:Take care all
Steve Allison:Thanks all. bye
Action items
- Product team (Steve Allison) to propose a method for producing artwork in the long run
- The website project team (Dev Anand Teelucksingh, Olivier Crepin-Leblond, Anthony Niiganii) to review the questions from the target audience and identify key activities and information about the At-Large community to be presented on the new website in the near future meeting
- The website project team (Dev Anand Teelucksingh, Olivier Crepin-Leblond, Anthony Niiganii) to deep dive in the Correspondence page in next meeting
- Ariel Liang to explain to Steve about the Correspondence Page and the PD page on the wiki
22 August 2014
Action Items
- Steve Allison to speak with Chris Gift and Laura Bengford to:
- 1) Understand and set realistic goal for the website revamp project based on current
- 2) Identify vendor for the website (possibly Column Five?)
- Steve Allison to review the community interview transcripts and summary posted on this page.
- Steve Allison to review the At-Large Beginner's Guides: 1) Participating in At-Large, 2) Policy Advice in ALAC, 3) At-Large Structure
- Ariel Liang to review the At-Large website page by page and identify the problems of the site in a specific manner
- Ariel Liang to start drafting the project background, current situation, and objective section of the project charter
- Ariel Liang to brainstorm possible community survey based on the interview questions
- Ariel Liang to review materials of Column Five: Capabilities & Process Review
08 August 2014
Agenda
- Introduction
- Review of the Budget
- Review of the Timeline
- People involved and work breakdown
- Project management
- Extent of At-Large community involvement
Action Items
- Ariel Liang and Laura Bengford to review the interviews and identify potential themes for the website (the themes will be part of the project charter).
- Ariel Liang and Laura Bengford to set up a work session and complete the first draft of the project charter.
- Ariel Liang to inform Dev and Olivier about the making of the project charter and later ask them to comment on the draft.
- Laura Bengford to figure out the requirement of project management and try to identify a person from the web team to be the project manager (possibly Kyle?).
- Heidi Ullrich to identify the 3rd community member to be on the task force.
Resource
Below are the transcripts and summary of the 2012 community member interviews on the topic of the At-Large website improvement
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- Community interview questions:
- Community interview transcripts: