Questions to ICANN regarding Zoom

Description of Issue	Status of Issue	Solution / Workarounds
For meetings that have multiple audio streams (when interpretation) is done, would attendees have the ability to select which audio channel (EN, FR, ES, etc) to be able to listen and respond in? (submitted by Dev Anand Teelucksingh ) Do they have to be dialed into the Phone Bridge or could they use the computer Audio? How would this work?	IN PROGRESS
Will we be able to get automatic transcripts of Zoom recorded At-Large meetings? (Submitted by Dev Anand Teelucksingh) And Judith Hellerstein The feature is outlined here : https://support.zoom.us/hc/en-us/articles/115004794983-Automatically-Transcribe-Cloud-Recordings- - it would be good if this is enabled as a rough transcript can be provided immediately after the meeting.z The GNSO seems to be able to put up the transcripts using the machine translation facility for recordings in the cloud, but not sure why At Large cannot. If machine transcriptions are allowed and approved by Language services than they should be allowed for all SO/ACs	IN PROGRESS	Staff has the ability to generate transcripts from Zoom recordings.
Currently, users cannot see the chats that had occurred prior to their arriving, but Zoom is looking at a work around? When will users be able to see the chat that occurred prior to their arriving	IN PROGRESS
How can a person using a screen reader access the content on the shared screen in Zoom? --Muhammad Shabbir.	IN PROGRESS	One solution is that all speakers/presenters also post to the chat a link to the comments that they are sharing through zoom screen sharing. IT needs to make sure that all staff take this step in all zoom calls
Is Zoom using the Google Automatic captioning using artificial Intelligence for its Captioning or RTT or is it using another protocol? (submitted by Judith Hellerstein )	RESOLVED	According to https://www.icann.org/news/blog/automated-transcripts-from-zoom-at-icann65 , "This feature is powered by Otter.ai, an AI solution which partnered with Zoom for transcription."
If people signed up for the free zoom account will they be able to continue to see the chats after the call? Can they continue chatting on a specific topic after the call?	IN PROGRESS
Zoom Performance on mid range handsets Another comment that I have relates to the CPU load while using Zoom on mid-range handsets (mine's a Samsung Galaxy J7 Max). There is a distinct impact on Zoom's audio when I turn on the display or switch from the home screen to Chats, with the audio getting chopped. Our general information is that Zoom performs well under low-bandwidth conditions....but do we have any feedback on how Zoom performs on cheaper mobiles? Is there any way to improve this performance (I usually close all my apps before using Zoom, but the above behavior persists). Satish Babu
Will the Speakers be able to see the order that hands are raised in Zoom Submitted by Ricardo Holmquist. I was under the impression this was fixed for ICANN's version of Zoom (the raised hands will be shown in the order that they were raised).	RESOLVED	Staff / Hosts of Zoom Meetings can see the order of hands raised. Community Members who are presenting must be made a host of the meeting to see order of the hands raised

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For meetings that have multiple audio streams (when interpretation) is done, would attendees have the ability to select which audio channel (EN, FR, ES, etc) to be able to listen and respond in?

Will we be able to get automatic transcripts of Zoom recorded At-Large meetings?

Zoom Performance on mid range handsets

4 Comments

Ricardo Holmquist

Judith Hellerstein

Ricardo Holmquist

Glenn McKnight