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BlueJeans Review

The technology task force working group had a conference call on Monday 12 August 2013 at 15:00 UTC to test the BlueJeans conferencing solution. 

 BlueJeans can be found at http://bluejeans.com/

TTF Persons on the call : Dev Anand Teelucksingh , Glenn McKnight, Yaovi Atohoun, Gordon Chillcott, Bill Thanis 

From ICANN At-Large Staff: Gisella Gruber

 Some of the notes/points from the meeting:

  • DAT, GM, YA and GG had webcams and connected with video and audio in their browser. YA had problems with Firefox, but got it working in Internet Explorer ; but GC and BT had to use the audio only as they couldn't get video working.
  • GC mentioned no Linux support and there is no Android browser support. (apparently the workaround for Android according to http://bluejeans.com/mobile was to use third party Android apps like Skype, Google chat)
  • As persons talked, the focus switched automatically to the speaker talking so others can see who is talking.
  • No group text chat.
  • No speaker's queue. No way to raise hands other than raising a hand in camera or by speaking up for those on audio.
  • There is no pod/window to show an agenda or to show a document, presentation, etc, unless someone shares their desktop. GC shared his screen (Windows desktop) and it worked although there was a lag, indication that the persons sharing and being in the conference at the same time would require a lot of bandwidth.
  • Although the novelty of seeing each other was nice, there were audio issues (mostly echo, and at times garbled audio). This implies that there would be a lot of end user issue troubleshooting based on end users' equipment and bandwidth.
  • No way to record the call.
  • Given the ability of BlueJeans to focus on the active speaker when talking, using the Adigo bridge and disabling audio for the BlueJeans connection would be counter-intutive and would then require someone with moderator privledges to manually put the focus on a video speaker. There would also be a lot of echo for persons on BlueJeans and the Adigo bridge at the same time which would be disruptive, especially if they join mid call.
  • Having the Adigo bridge to carry out interpretation would be impractical.
  • Moderators can mute audio and hide video of participants and disconnect them from the call, if needed.
  • While this may be good for a few persons wanting to see and talk to each other, it would be difficult to see how this would scale with more users, especially without a speakers queue. BlueJeans supports up to 25 persons.

Meeting concluded at 15:42 UTC

- Not tested, but BlueJeans offers video sharing where a video could be shown to participants for others to see. See http://bluejeans.com/video-sharing

A BlueJeans representative called me directly after the call said text chat and ability to record meetings are features to be implemented possibly by year end.


http://bluejeans.com/support/knowledgebase 


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