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  1. Welcome and Introduction to the Webinar - Tijani Ben Jemaa, Chair of the Capacity Building Working Group (2 minutes)
  2. Housekeeping Items - staff (2 minutes)
  3. Presentations - Thomas Rickert & Chuck Gomes & Thomas Rickert (60 50 minutes)
  4. Pop Quiz - staff (3 minutes)
  5. Question & Answers - All (20 30 minutes)
  6. Evaluation - All (3 minutes)

    Presentations: Chuck Gomes & Thomas Rickert