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***Live Captioning will be provided on this call. If you do not have the bandwidth to join the call, the live Captioning streaming is available via this link:  https://www.streamtext.net/player?event=ICANN 

Interpretation Available: YES: French and Spanish

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Speakers: Carlton Samuels, Kaili Kan, Margie Milam & Jonathan Zuck

Dial out Participants: 

EN:  Tijani Ben Jemaa, Olivier Crepin-Leblond, Cheryl Langdon-Orr, Carlton Samuels, Jonathan Zuck, Ricardo Holmquist, Winthrup Yu, Juan Manuel Rojas, Dev Anand Teelucksing, Glenn McKnight, Alan Greenberg, John Jack, Renata Aquino Ribeiro, Carlos Raul

ES: Harold Arcos, Alberto Soto

FR: Abdeldjalil Bachar Bong 

Apologies: Maureen Hilyard, Aida Noblia, Kaili Kan, Leon SanchezLeón Sanchez, Siranush Vardanyan

Staff: Margie Milam,  Heidi Ullrich, Gisella Gruber, Ariel Liang, Silvia Vivanco, Terri Agnew

Call Management: Terri Agnew

Interpretors:  ES: Veronica & DavidSabrina

                       FR: Isabelle & ClaireCamila

Captioner: Diane Scott

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Recording: EN, FR, ES 

Transcript:   ENEN, FR, ES FR, ES

Captioning Transcript: EN

Adobe Connect Chat:  EN 

Adobe Connect Recording: EN

Question and Answers: EN

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Speakers: Carlton Samuels, Kaili Kan

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, Margie Milam & Jonathan Zuck

Agenda:

1. Welcome and Introduction to the webinar - Tijani Ben Jemaa, Chair of the Capacity Building Working Group (1 minute)
2. Housekeeping Items - Terri Agnew (1 minute)
3. Presentations - Margie Milam, Kaili Kan, Carlton Samuels & Jonathan Zuck - (60 minutes)
4. Pop Quiz - Terri Agnew ( 3 minutes)
5. Question & Answers - All - (20 minutes)
6. Evaluation - All - (5 minutes)

Presentations:   Competition, Consumer Trust & Consumer Choice Review (CCT-RT)