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Call Management:TBD

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Description: 

Agenda:  ******TO BE UPDATED*******

JAMBOARD link: https://jamboard.google.com/d/10egJMgttiHtUhRm6p1UePch9eNn1WaxjBk1ZOCFiqBE/viewer?ts=624471cb&f=4

This workshop will have the objectives of giving participants the tools to express their ideas in a clear, safe and authentic way, to have efficient interactions managing language interactions between people from different geographical regions, especially with Latin America and Caribbean people. Also, to learn how to communicate effectively through social networks and how to adapt to each of the different existing social networks to reach more audiences and capture their attention.

Agenda:  

1. Introduction - Staff (2 mins)

2. Welcome and Introduction to the

   Series of Workshops

   Workshop - Hadia ElMiniawi, Chair of the At-Large Capacity Building Workshop WG (

   5

   2 mins)

3. Panel Discussion on the Art of Persuasion - Hadia (20 mins)

   1. Panelists: 
      1. Alan Greenberg, former ALAC Chair (2014-2018)
      2. Maureen Hilyard, ALAC Chair (2018-present)
      3. Olivier Crépin-Leblond, former ALAC Chair (2010-2014)
      4. Cheryl Langdon-Orr, former ALAC Chair (2006-2010)

4. Roundtable Discussion to allow for Further Learning on which Tools, Ideas and Concepts they Used to Maximize the Usefulness of their Skills of Persuasion  - Sandra Hoferichter, Chair of the ICANN Academy Working Group (20 mins)

5. Review of Jamboard Inputs - Hadia Elminiawi (10 mins)

   1. See: Jamboard

6. Communication techniques to implement in meetings (10 mins) - Eduardo Diaz

7. Management of emotions to develop the use of the word in a clear, firm and safe way (15 mins) - Eduardo Díaz

8. Latin American and Caribbean interaction (15 mins) - Lilian Ivette De Luque

9. How to communicate through social networks effectively (15 mins) - Shreedeep Rayamajhi

10. Next Steps - Hadia (1 min

    Next Steps - Hadia (3 mins

    )