(star)Objective

Consistent with ICANN’s mission and Bylaws, Section 4.6(e)(ii), the review team will assess the extent to which the implementation of today’s WHOIS (the current gTLD RDS) promotes consumer trust in gTLD domain names by (a) agreeing upon a working definition of “consumer” and “consumer trust” used in this review, (b) identifying the approach used to determine the extent to which consumer trust needs are met, (c) identifying high-priority gaps (if any) in meeting those needs, and (d) recommending specific measureable steps (if any) the team believes are important to fill gaps.

Background Documents

Further background documents may be found on the Review Team's overall Background Materials page.


(star)Leader/Rapporteur: Erika Mann

(star)Members: Carlton Samuels, Dmitry Belyavsky, Erika Mann, Stephanie Perrin, Susan Kawaguchi

(star)Mailing-list archives: http://mm.icann.org/pipermail/rds-whois2-consumertrust/

(star)Conference calls

(star)Review Team Templates: see here


Subgroup Documents

Date

Document (Versions in Red are latest)

File

Subgroup Report

 

v9DOCX

 

v8DOCX

 

v7 (incl. FtoF #3 Agreements)DOCX

 

v6DOCX

 

v5DOCX - PDF

 

v4DOCX

 

v3DOCX

 

v2

DOCX

 

v1DOCX
Face-to-Face Mtg #2 Slides - Findings

 

v2PPTX

 

v1PPTX
Planning questions

 

v1PPT
First Pass Document

 

v3DOCX

 

v2DOCX

 

v1DOCX


Open Actions/Requests

*To be provided once reasonable date is determined by appropriate subject-matter expert

Item #Source of RequestDate of RequestAction Item RequestAction OwnerAnticipated Completion Date*Progress Notes

Completed Actions/Requests

*To be provided once reasonable date is determined by appropriate subject-matter expert

Item #Source of RequestDate of RequestAction Item RequestAction Owner

Anticipated Completion Date*

Progress NotesCompleted ResponseCompletion Date
15#37

 

Move observations under issues section. Delete "We recommend" replace with "The RDS-WHOIS2 RT believes". Replace "new WHOIS system" with "WHOIS after GDPR implementation

Erika

DOCX

14

 

Revise proposed recommendation CT.1 to explicitly identify how it is related to WHOIS and what information should be provided.Erika

DOCX

 

13FtoF #3

 

Draft text to identify the intersection between consumer trust and WHOIS. If there is an intersection, then GDPR redaction of WHOIS data will have an impact on consumer trust - this could be documented as a Problem/Issue.Erika

DOCX

 

12#33

 

Look into US FTC information (as per input received at ICANN62)Erika

CLOSEDCLOSED
11#27

Review the face-to-face meeting #2 open action items and send input to the subgroup.Erika

CLOSEDCLOSED
10#26

 

Take feedback on-board and use outputs of other subgroups to assess impact of WHOIS1 rec implementation on consumer trustErika

CLOSEDCLOSED
9#26

 

Take on “reseller lack of transparency” topic

Subgroup 4 - Consumer Trust

Email (subgroup slides)

 

8#25

 

Provide link to US FTC feedback on relevance of WHOIS to Topic 4 – Consumer Trust subgroupCathrin

Subgroup report

 

7#23

 

Work on adding reputation services to the consumer trust work plan as an aspect that contributes to consumer trust based on RDS data.Alan

Subgroup report

 

6#22

 

Continue call discussion about the definition of "consumer" within the subgroup.

Subgroup members

Subgroup report

 

1

#1

 

Expand the briefing request to identify the report and data which the briefing to address. Written briefing ito be requested from GDD by ICANN Org.

Erika

Subgroup report

 

3#1

 

Provide links to materials to the subgroup mailing listErika

Email

 

2#1

 

Review identified materials and questions in first pass work plan documentSubgroup

Email

 

4#1

 

Verify he can access the subgroup's wiki page: https://community.icann.org/x/AZpEB.

Dmitry

Dmitry confirmed via email that he has access.

 

5#1

 

Update planning questions and provide to Erika for review/refinement and distribution to subgroupICANN org

email sent to Erika.

 

Decisions Reached

MeetingDateDecision
FtoF #3

 

Beyond individual consumer use of WHOIS, there is a connection between consumer protection and WHOIS in the third party use of WHOIS to investigate abuse, deter phishing, etc. Consumers may not be aware that WHOIS plays a role in protection.

#1

 

Delete questions 3,6 from first pass work plan, but retain question 4 (to be rephrased to tie more explicitly to WHOIS and not new gTLDs overall.
#1

 

Delete additional requested material (short compilation of data...)
#1

 

Agree to all review materials and provide thoughts about answers to questions in first pass work plan via email to subgroup
#1

 

Definition of "consumer" to include any Internet user, of which registrants are a small subset. There may be multiple answers based on subclass of "consumer" - for example, trustworthiness provided by WHOIS to registrants vs. trust to Internet users in general.
#1

 

Erika to collate findings, with contributions of particular topics from subgroup members. As all review reports, they should provide findings via email.
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