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Goal 

The Community Onboarding Pilot Program is designed to improve engagement and retention of new participants within ICANN by creating a structured, year-round (not meeting-focused) onboarding process tailored by and for each community group.

Background 

This program was born out of discussions between the community and the ICANN organization starting at ICANN49 and concluding at ICANN51. Driven by the IANA Functions Stewardship Transition’s growing demands on the community, this broader consultation process sought to address volunteer burnout and improve newcomer retention rates. In January 2016, the Pilot was launched in order to develop an individualized, tailored mentorship process. The Pilot will conclude in FY18.

On-boarding resources and materials include:

→ information on how to facilitate entrance into policy development

→ working groups facilitation and leadership training

→ mentorship within the community to continue the newcomer’s journey for continued engagement and investment into ICANN

The program consists of three pillars:

  1. Welcome: timely welcome of new community member

  2. Onboarding: structured courses, materials and tools for individuals to learn about a community and how to participate

  3. Mentoring: individualized peer-mentoring for selected individuals

Deliverables 

[NEW on ICANN Learn! ccNSO onboarding course]

[NEW on ICANN Learn! NCUC onboarding course]

Program Participants 

Current Participants:                       


Click here to see participants by year

Click here to see participants by constituency group

Testimonials 

Click here for testimonials

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