Zoom Chat: 2020-01-20 ALS Mobilization Working Party Call

20:42:38 From Yesim Nazlar : Welcome to the ALS Mobilization Working Party Call taking place on Monday, 20 January 2020.
20:42:52 From Yesim Nazlar : Agenda: https://community.icann.org/x/UQeJBw
20:57:59 From Cheryl Langdon-Orr : Thank you
20:59:40 From Sarah Kiden : Hi everyone
20:59:45 From Alan Greenberg : Amrita, thanks for joining so late in the evening.
20:59:52 From Amrita : Hi everyone\
21:00:03 From Heidi Ullrich : Welcome, All.
21:00:14 From Amrita : thanks Alan
21:00:24 From Cheryl Langdon-Orr : Tip of the hour
21:00:36 From ali almeshal : hello all
21:02:24 From Cheryl Langdon-Orr : On the Google Doc I do want to note that I am supportive of the edits emailed by Yrio
21:06:37 From Filina Natalia : hi all, sorry for the delay
21:07:26 From Peters Omoragbon Peters : pastor peters is on
21:09:16 From Cheryl Langdon-Orr : some privacy issue will make that one difficult
21:09:52 From Amrita : I agree with you Cheryl
21:09:57 From Cheryl Langdon-Orr : and most ALSes will probably just confirm the known Representatives rather than bother some SUb Set of Membership lists
21:10:05 From Heidi Ullrich : @Alan, would there be a template for such a report?
21:10:37 From Roberto : The question is how can we contact members if we do not know who they are
21:10:54 From Raymond Mamattah : Sorry for coming in late
21:10:57 From Amrita : what happens if some members of ALS become interested over time
21:11:19 From Roberto : @Amrita: they can be added to the list
21:12:00 From Amrita : thanks Roberto
21:12:04 From David Mackey : meeting admin: my zoom line dropped. can someone please call me 613-592-0525 thx
21:13:45 From David Mackey : meeting admin: sorry, never mind, I just found the way back in through zoom app
21:14:02 From claudia.ruiz : @David - we are dialing out to you, thank you
21:15:38 From Roberto : For the record, I am fine also with a non-mandatory solution but encourage the ALS to provide the list
21:15:55 From Judith Hellerstein : I am also against this being mandatory
21:17:01 From Filina Natalia : +1 to Roberto. To provide the list and to update it regulary (mandatory)
21:18:45 From Beran Dondeh : hello everyone
21:18:49 From Roberto : +1 Yrjö
21:18:55 From Beran Dondeh : sorry am a bit late
21:18:56 From Sarah Kiden : +1 Yrjo
21:19:54 From Cheryl Langdon-Orr : Biannual is of IMO as there is SO musch going on in a Year
21:20:07 From ali almeshal : Biannual
21:20:12 From David Mackey : my vote is biennial - two years
21:20:21 From Peters Omoragbon Peters : I support biannual report
21:20:29 From Amrita : annual may be difficult for many ALses
21:20:31 From Dev Anand Teelucksingh : @Cheryl - twice a uear ?
21:20:34 From Heidi Ullrich : @Alan, would this be an online short report?
21:20:43 From Roberto : 2 years could be enough
21:20:50 From Peters Omoragbon Peters : once in tw years
21:20:52 From ali almeshal : now its every 2 years
21:20:57 From Maureen Hilyard (ALAC) : In an ALS report on membership, we are only asking for general information about their members. GDPR is a new expectation for ICANN, so we should indicate what our expectations are regarding their reporting of members who are actively engaged
21:21:02 From Judith Hellerstein : biennial, every two years
21:21:03 From Heidi Ullrich : @Alan, would this be a staged reporting?
21:21:18 From David Mackey : biennial = every two years, biannual = twice a year
21:21:21 From Cheryl Langdon-Orr : and I would also perhaps reun it in a staggered way say from anniversary of ALS registration to stagger the work load
21:21:26 From Dev Anand Teelucksingh : - one every two years is sufficient
21:21:27 From Heidi Ullrich : RALO by RALO?
21:21:27 From Amrita : every two years should be good
21:21:52 From Cheryl Langdon-Orr : Staged would be easier to manage
21:21:53 From Yrjo Lansipuro : Biennial
21:21:53 From Heidi Ullrich : Would be better for staff I think
21:22:06 From Heidi Ullrich : To do RALO by RALO’
21:22:09 From Maureen Hilyard (ALAC) : ALSes should be expected to update any changes to their leadership every year
21:22:11 From David Mackey : +1 Heidi
21:22:11 From ali almeshal : biennial
21:22:15 From Cheryl Langdon-Orr : as I stated every 2 years and by anniversary
21:22:27 From Heidi Ullrich : @Alan, would this report be a template?
21:22:30 From Sarah Kiden : Noted
21:22:35 From Maureen Hilyard (ALAC) : Most NGOs have changes to their leaders every year..
21:22:53 From Barrack Otieno : indeed
21:22:54 From Maureen Hilyard (ALAC) : But this would not have to be as a formal report
21:23:01 From Heidi Ullrich : Leadership, some idea of membership, names of reps, what their major activities in relation to ICANN and perhaps, what their current interest in ICANN are.
21:23:07 From Cheryl Langdon-Orr : Yes and not all at one part of the year
21:23:19 From Cheryl Langdon-Orr : and often with the opportunity to be reselected
21:23:27 From David Mackey : + Alan
21:23:50 From David Mackey : +1 Dev
21:23:59 From Roberto : @maureen: they can send an update if something relevant happens - biannual is the minimum requirement
21:24:14 From Maureen Hilyard (ALAC) : +1 @Dev
21:24:19 From Filina Natalia : every 2 or 1 year if it needs (can be reelected)
21:24:34 From Cheryl Langdon-Orr : few have only a single term of office possible But any Changess tgo ALL COntact or media tools their own DN etc., thshould be under continuous disclosure / update
21:24:44 From David Mackey : Public social media communication is not restricted by GPDR
21:25:29 From Heidi Ullrich : @Alan, the more automatic it is, the easier.
21:25:31 From Cheryl Langdon-Orr : Template tools is advantage IMO
21:25:40 From Dev Anand Teelucksingh : well it *could* be a wiki page they update
21:25:42 From Heidi Ullrich : We might even be able to use CRM internally
21:26:20 From David Mackey : Customer Relationship Management
21:26:35 From David Mackey : Customer/Client/Contact
21:26:39 From Cheryl Langdon-Orr : salesforce
21:26:49 From Cheryl Langdon-Orr : is the tool ICANN is adopting
21:27:05 From Dev Anand Teelucksingh : Or some other CRM ICANN is supporting (ISOC I think uses MemberNova)
21:27:07 From Cheryl Langdon-Orr : many of us are familiar with this tool anyway
21:27:41 From Cheryl Langdon-Orr : and Dev Member Nova has been headach after bloody headeache!!!
21:28:11 From Dev Anand Teelucksingh : I'm not involved in ISOC but peripherally aware of CRMs
21:28:20 From Cheryl Langdon-Orr : ICANN has choosen Salesforce as its currently rolling out CRM tool
21:28:47 From Cheryl Langdon-Orr : As we have consistently noted in the regular ARIWG Reporting for the last 3 years
21:28:49 From Dev Anand Teelucksingh : Whatever CRM used (or even the wiki), it should make it easy for ALSes to "log in" and make changes
21:29:22 From David Mackey : “CRM” is a term that represents the use of database and automated communication channels to make customer/client communication more efficient
21:30:43 From Yrjo Lansipuro : This kind of updates would be very good. Does the staff have resources to produce them?
21:31:28 From Cheryl Langdon-Orr : Yes Alan here the quality and effectiveness OF these communications is an essential part of the equation perhaps such messages need to be annotated as such for this distribution as it is listing here as Mandatory and quality as well as pathway will count
21:34:20 From Filina Natalia : Any automatic communication as a CPM is not effective. IMHO. We already have a lot of comms channels, but just the personal give us a result.
21:34:40 From Filina Natalia : CRM*
21:35:09 From Amrita : can we ask for mailing list of ALSes as per GDPR?
21:36:18 From Dev Anand Teelucksingh : An example of the regular update I've done for my ALS : https://www.ttcs.tt/2019/11/02/icann66-public-meeting-from-2-7-november-2019-how-you-can-participate-in-the-discussions/
21:36:22 From David Mackey : or just remove “regular”, leave it at “ICANN updates”
21:36:59 From Sarah Kiden : +1 David
21:37:19 From David Mackey : “relevant ICANN updates”?
21:37:46 From David Mackey : I’m fine with “specified ICANN updates” too
21:38:25 From Cheryl Langdon-Orr : This means using social media tools etc., will be fine as well
21:38:46 From Maureen Hilyard (ALAC) : I agree to remove regular and leaves it as ICANN Updates (because UPDATES indicates that is it something new and should be noted!!)
21:39:19 From Cheryl Langdon-Orr : there is updates that are reguár and in RALO newsletters that are of little of NO interest to MOST ALS Memners
21:39:34 From David Mackey : +1 Cheryl
21:39:54 From Sarah Kiden : Agree with Cheryl
21:40:09 From Cheryl Langdon-Orr : but there are *SOME* identified thins that we can reach out to rank and file members to engage in these need to be expected to be distributed
21:40:23 From Raymond Mamattah : Sorry to bring us back, but going through one of the ICANN Learn courses in preparation for our Fellowship programme, it was indicated that those who can apply for ALS are: 1. professional bodies of people, such as engineers, etc. 2. civil societies, groups of people etc. Are diverting from this requirements? I seriously suggest we rather consider on-boarding programs for ALS reps after they are accepted. Probably we can have an ICANN Learn course for ALS on-boarding (if none already exists). Based on this, the ALS reps can know what is expected of them. My suggestion is to ensure we have at least one person within the new ALS who can become effective within AT-Large after their approval.
21:43:28 From Dev Anand Teelucksingh : @Raymond - some work on onboarding is happening in the Capacity Building WG to update https://community.icann.org/display/atlarge/At-Large+Community+Onboarding
21:45:08 From Maureen Hilyard (ALAC) : Perhaps in one year we can send out a brief survey asking for information from ALSes (about our systems) and in the alternate years they can write their own brief report as we are asking in #1 bullet point
21:49:09 From David Mackey : @Maureen I’m not sure exactly the best mechanism, annual survey or otherwise, but it would be good to have some system of metrics that can be used to judge the effectiveness of ALS engagement.
21:49:12 From Raymond Mamattah : @Dev, my concern is a specific on-boarding to the ALS reps as to what is required of them. Not a general At-Large Onboarding. If the ALS reps are not aware of what is expected of them how will they play the role of what is expected of them if they do not know.
21:50:26 From Sarah Kiden : Agree with referencing ICANN
21:50:32 From Dev Anand Teelucksingh : @Raymond, there's an section of "Navigating At-Large - for existing At-Large Community members, how to find relevant information and participate in At-Large activities." which could have such information
21:50:33 From David Mackey : @Alan Agreed. This is important.
21:50:49 From Cheryl Langdon-Orr : jyst do it
21:50:50 From Peters Omoragbon Peters : supported
21:50:56 From Cheryl Langdon-Orr : yes a main mandatory
21:51:10 From Raymond Mamattah : Do they need any permision to add the ICANN links to their websites?
21:51:42 From David Mackey : @Raymond Permission from whom? I wouldn’t expect permission is required.
21:51:50 From Maureen Hilyard (ALAC) : We changed our website and forgot to put the logo back on the home page.. must replace it. Oops
21:52:11 From Filina Natalia : -))
21:52:35 From Cheryl Langdon-Orr : Yes sub set
21:52:37 From Raymond Mamattah : @Dave, noted.
21:53:05 From Sarah Kiden : We should keep it
21:53:09 From Cheryl Langdon-Orr : I have an issue with this being mandatory
21:53:14 From Judith Hellerstein : I think vote if there are votes
21:53:39 From Roberto : We cannot oblige them to vote, methinks
21:53:56 From Maureen Hilyard (ALAC) : Response to specific issues may be at RALO or ALAC level so that bullet point needs to be kept
21:54:33 From Roberto : Some organizations don’t have this obsession with votes that most part of our community seems to have
21:55:07 From Roberto : +1 CLO
21:55:28 From Cheryl Langdon-Orr : APRALO do't even b=vote fpr elections
21:55:42 From Cheryl Langdon-Orr : ar rarely do WE work by consensus
21:56:01 From Yrjo Lansipuro : If there’s a vote, and an ALS has no opinion, they can also abstain. Participation would be sign of being alive
21:56:02 From Judith Hellerstein : Why, in NARALO we mostly only vote on elections
21:56:33 From Beran Dondeh : I think that’s almost all RALOs Judith
21:57:06 From Roberto : Oooopss - I think I have misunderstood the point - I thought you wanted the ALS to have internal votes whenever there is an ALAC call for vote
21:57:36 From Cheryl Langdon-Orr : I am a No for Mandatory on this
21:57:45 From Sarah Kiden : Maybe move the vote issue to the next section: Other issues to address
21:57:51 From Roberto : I think that I need to think more about this voting thing
21:58:04 From Maureen Hilyard (ALAC) : I like the statement as it is. Each RALO is different and voting is not mandatory - as stated earlier, APRALO rarely votes - decisions are mainly by consensus
21:58:24 From Cheryl Langdon-Orr : sounds like No to mandatory
21:58:32 From ali almeshal : Vote is rights not a mandatory
21:58:44 From Raymond Mamattah : I dont think voting should be mandatory. It should be voluntary
21:58:49 From Dev Anand Teelucksingh : Yes, so perhaps not even include voting ?
21:59:00 From Amrita : voting should not be mandatory
21:59:03 From Cheryl Langdon-Orr : bye for now
21:59:06 From Heidi Ullrich : Or “actively participate in decision-making"
21:59:10 From Amrita : thank you all
21:59:13 From David Mackey : Thanks Alan and everyone! :-)
21:59:18 From Dev Anand Teelucksingh : take care all
21:59:18 From ali almeshal : thanks all
21:59:18 From Heidi Ullrich : Thanks, All
21:59:19 From Beran Dondeh : thank you all. good night
21:59:21 From Maureen Hilyard (ALAC) : Thanks Alan and all
21:59:21 From Filina Natalia : thanks all,
21:59:21 From Roberto : Bye
21:59:22 From Sarah Kiden : Thank you
21:59:25 From Raymond Mamattah : Good night
21:59:28 From silvia.vivanco : Thank you all