Australian Communications Consumer Action Network (ACCAN)

The Australian Communications Consumer Action Network (ACCAN) is Australia's peak communications consumer organisation representing residential consumers, small business and not-for-profit organisations.  ACCAN focuses on goods and services encompassed by the converging areas of telecommunications, broadcasting, the internet and on-line services including both current and emerging technologies.

ACCAN aims to empower consumers to make good choices about products and services; to work with industry to improve its service offerings and with government to improve applicable regulation and policy settings. As a peak body, ACCAN has a broad and diverse membership base that it uses to determine its own policy positions and disseminate information on getting a better deal for all communications consumers. Members include community legal centres, disability advocates, Indigenous organisations, financial counsellors, rural organisations, parents groups, seniors organisations as well as individual members.