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Welcome to the T/T Policy Implementation Review Team Community Wiki! 

Overview of the Translation and Transliteration of Contact Information Project

In line with ICANN’s mission to make the Internet more accessible to global users and to accommodate the Internet’s multilingual global community, the GNSO Council requested an Issue Report at their  17 October 2012 meeting on how to accommodate non-English speakers and users of non-ASCII scripts in entering contact information into Registration Data Directory Services (RDDS, e.g. WHOIS). The report addressed two primary issues: 

  1. Whether it is desirable to translate contact information to a single common language or transliterate contact information to a single common script.
  2. Who should bear the burden translating contact information to a single common language or transliterating contact information to a single common script? 

Following deliberations in a nearly two-year Policy Development Process, the GNSO Council adopted the recommendations presented in the Translation and Transliteration of Contact Information Working Group’s Final Report, which are as follows: 

  1. The Working Group recommends that it is not desirable to make transformation of contact information mandatory. Any parties requiring transformation are free to do so on an ad hoc basis outside WHOIS or any replacement system, such as the Registration Data Access Protocol (RDAP). If not undertaken voluntarily by registrar/registry (see Recommendation #5), the burden of transformation lies with the requesting party.
  2. Whilst noting that a WHOIS replacement system should be capable of receiving input in the form of non-ASCII script contact information, the Working Group recommends its data fields be stored and displayed in a way that allows for easy identification of what the different data entries represent and what language(s)/script(s) have been used by the registered name holder.
  3. The Working Group recommends that the language(s) and script(s) supported for registrants to submit their contact information data may be chosen in accordance with gTLD provider business models.
  4. The Working Group recommends that, regardless of the language(s)/script(s) used, it is assured that the data fields are consistent to standards in the Registrar Accreditation Agreement (RAA), relevant Consensus Policy, Additional WHOIS Information Policy (AWIP) and any other applicable polices. Entered contact information data are validated, in accordance with the aforementioned Policies and Agreements and the language/script used must be easily identifiable.
  5. The Working Group recommends that if the transformation of contact information is performed, and if the WHOIS replacement system is capable of displaying more than one data set per registered name holder entry, these data should be presented as additional fields (in addition to the authoritative local script fields provided by the registrant) and that these fields be marked as transformed and their source(s) indicated.
  6. The Working Group recommends that any WHOIS replacement system, for example RDAP, remains flexible so that contact information in new scripts/languages can be added and expand its linguistic/script capacity for receiving, storing and displaying contact information data.
  7. The Working Group recommends that these recommendations are coordinated with other WHOIS modifications where necessary and are implemented and/or applied as soon as a WHOIS replacement system that can receive, store and display non-ASCII characters, becomes operational.

Implementation Plan (updated 12 October 2016)



IRT Roster

IRT MemberAffiliation
Scott AustinIPC
Wen Zhai?
Ms Arinola Akinyemi?
Kevin RihtarINTA: WHOIS and Privacy Issues Subcommittee
Vivek Chandra?
Sara BockeyT/T WG member, RrSG, GoDaddy
Dennis TanT/T WG member, RySG, Verisign
Emily Taylor?
Jennifer ChungT/T WG member, RySG, DotAsia
Edmon ChungRySG, DotAsia
Roger CarneyT/T WG member and RrSG
Theo GeurtsRealtime Register (Registrar)
Peter GreenT/T WG member and ?


Consensus Policy Implementation Framework

For more details on the Consensus Policy Implementation Framework, see: 

See a detailed PDF of the CPIF process at


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