Transcript

Transcript CWG DT-C 8 April.doc

Transcript CWG DT-C 8 April.pdf

Recording

The Adobe Connect recording is available here:  https://icann.adobeconnect.com/p1audk02dge/

The audio recording is available here:  http://audio.icann.org/gnso/gnso-dtc-08apr15-en.mp3

Documents

Recommendations Google Doc: https://docs.google.com/document/d/1c7s2Ff0Mm3v6mLDsbJmkGOk30T4hCyIHuMmEBai5E9E/edit?pli=1#heading=h.gjdgxs

Notes

CSC Charter

Version includes everybody's comments

Did everybody read latest version?

Comment Staffan:

Comments from DT M

Stephanie

Donna :Question, what is overriding DT?

Issue around remit of CSC

Ability for CSC to provide sub-committees

Discussion of CSC charter

(Stephanie version)

Mission

Issue around Mission third paragraph: should CSC be mepowered to initiate communicate process?

Comment Martin: CSC should defer issue up to  ccNSO and GNSO. triggered by work of the CCWG, whereby 

Staffan: CSC should be triggering entity, what are triggers also discussed in DT M

Need to define terms as suggested (serious and persistent deficiencies.

Donna: Alternative is to send it up to ccNSO and GNSO., despite of recommendations of CCWG, which are not known yet.

Martin: Referencing up, avoids the need to defeine terms. Avoids 

Stephanie: day-to day monitoring is the core activity. there is a need to handle the issues.

Mission statement needs to be updated

Scope of Responsibilities

Issue that individual concerns handled in timely way.

Comment: Keep in Annex or as part of SLE.

Martin: CSC viewed as avenue to deal with complaints of individual operators

Need a second level

Donna: Take out text out and keep it for the CSC basic document

Should periodic reviews of SOW be under remit of  CSC?

Martin: should be picked up by GNSO and ccNSO

Staffan: Keep as placeholder

Suggested changes by David Conrad:

Martin: Not happy with introducing an Authorization Function. 

David: Role of Authorization

This is about deployment of technological changes, NOT about changes to the root zone file. Example, changes to changes 

Need of some body, with oversight, empowerd to create body of experts that are able to provide oversight.

Staffan: Need for this role is clear, however questionable whether absolutely necessary for CSC to do.

If not within CSC, where to put it?

Martin: It woul dneceesary to use the regualr meeting, but looking at ad-hoc process. IANA Function Operator should consult widely.

Donna: in interest of time. What is result of consultation, what is next logical step.

Await language from David

Composition

Donna: The GNSO is much larger body, hence introduction of non-registry liaison

Martin: Balance issue. ccTLD perform some of the roles

Staffan: depends on existence of MRT. Keep in as placeholder.

Stephanie: supports Donna fro the recors. The balance should be between gTLD and ccTLD operators

Donna: Selection process, copied from SSAC. 

Unclear whether to  be included 

Term of representatives. Term of 2 years agreed, 

Meetings: Agreed

Secretariat: IANA Function Operator

Review: Separate review charter from review of performance

Process for remedial action

Focus on Customer Service Complaint Resolution Process. Who may inititaite second process, who has standing?

Martin: major issues with remedial role of CSC, in particular for individual cases.

Only is case of systemic failures potential role for CSC.

General question: who should have a role 

Donna: According  to charter CSC could play a role, but not as a mediator, however need to avoid possibility of forum-shopping CSC only customers

Staffan: will take views back to DT M. Need to communicate concerns.

Action Staffan: draft note to reflect concerns of DT C first for DT C

Martin: Ensuring IANA Function Operator keeps up Service na service levels.

Sidley view seems to be more in line with view DT M ( see page 6) 

Recommendation Document

Format is for shorter set off recommendations. 

Action Bernie and Bart look at template to submit information and material

Action staff: Send Doodle poll for cal l on Friday 10 April.

Action Items

Action Staffan: draft note to reflect concerns of DT C first for DT C

Action Bernie and Bart look at template to submit information and material

Action staff: Send Doodle poll for cal l on Friday 10 April.

Chat Transcript

Brenda Brewer: (4/8/2015 08:43) Welcome to DT-C Meeting #6 on 8 April.

  Bart Boswinkel: (08:59) Hi All

  Bernard Turcotte - staff support: (08:59) hello

  Martin Boyle, Nominet: (08:59) hi

  Martin Boyle, Nominet: (09:00) on my way

  Staffan Jonson: (09:01) Hello all checking into audio, will be there soon

  Kurt: (09:01) I would just show a clean version of this document

  Martin Boyle, Nominet: (09:01) trouble with audio

  Stephanie Duchesneau: (09:01) im on hold with the audio

  Martin Boyle, Nominet: (09:02) waiting for the switchboard to answer!

  Brenda Brewer: (09:02) I've chatted the vendor operator already.

  Staffan Jonson: (09:04) Is it the Google Docs on screen?

  Staffan Jonson: (09:05) Behind in reading this one, yes

  Stephanie Duchesneau: (09:07) sorry for getting my changes in so last minute!

  Staffan Jonson: (09:08) I lost You

  Bernard Turcotte - staff support: (09:08) We all lost Donna - back now

  Staffan Jonson: (09:11) CSC may be a trigger for decisions by others, right?

  Kurt: (09:15) let it go

  Kurt: (09:16) Before problems become persistent, they are minor; agreeing with Martin's thought that this should be a collaborative process, the CSC should identify problems with performance as soon as they appear and work collaboratively with IANA to resolve them

  Kurt: (09:17) and the critical, persistent language seems to preclude that

  Staffan Jonson: (09:17) accidentally ended my callcoming back soon

  Staffan Jonson: (09:18) I'm back

  Staffan Jonson: (09:22) +1 Martin

  Donna Austin, RySG: (09:22) I agree Martin

  Bernard Turcotte - staff support: (09:26) @MB +1

  Staffan Jonson: (09:26) Again, it depends on if any other organization can pick up the function or not

  Stephanie Duchesneau: (09:27) i'll update this group on DT-N stance on this matter later today

  Kurt: (09:31) If not here, where?

  Donna Austin, RySG: (09:32) agreed Kurt, I think the ability to empower the CSC to establish a tech committee to develop and propose change is reasonable.

  Kurt: (09:35) Som eentity, outside of IANA, should identify the party to provide the independent evaluation of the IANA change

  Kurt: (09:35) "Some entity"

  Staffan Jonson: (09:35) So Authorization function would be a take-onboard...

  Staffan Jonson: (09:35) a new task, so to say?

  Bernard Turcotte - staff support: (09:35) This is just as important as making Root Zone changes

  Staffan Jonson: (09:36) Oh, yes, i agree on the importance of it. Just wondering if it is absolutely to resolve it right now within CSC

  Staffan Jonson: (09:37) Maybe it should be placed as (yet another) placeholder for someone to take charge of?

  Bernard Turcotte - staff support: (09:38) @DA +1

  Kurt: (09:41) Maybe the answer to Martin's issue is to narrowly define the liaison role to advisory and not voting

  Martin Boyle, Nominet: (09:42) @Kurt:  will you tell them to keep quiet as well?

  Staffan Jonson: (09:43) No

  Staffan Jonson: (09:43) :)

  Stephanie Duchesneau: (09:44) these look reasonable to me

  Stephanie Duchesneau: (09:44) :)

  Staffan Jonson: (09:44) Selection Process described in an appendix?

  Martin Boyle, Nominet: (09:47) fully agree with Stephanie

  Bernard Turcotte - staff support: (09:47) @SD +1

  Staffan Jonson: (09:48) yes

  Bernard Turcotte - staff support: (09:49) @Bart +1

  Kurt: (09:49) I would leave it as IANA

  Kurt: (09:50) IANA can assign it to icann

  Kurt: (09:51) If we make it "ICANN" that will raise a whole new discussion in the CWG about separation and "what if it assigned elsewhere someday"

  Kurt: (09:51) just say iana will find an independent secretariat

  Bernard Turcotte - staff support: (09:51) David may have a veiw on this

  Bernard Turcotte - staff support: (09:53) @MB +1

  Bernard Turcotte - staff support: (09:54) I just lost all sound?

  Staffan Jonson: (09:54) I hear none

  Bernard Turcotte - staff support: (09:55) +1

  Bernard Turcotte - staff support: (09:55) triggered by a request of the stakeholders

  Donna Austin, RySG: (09:58) direct customer

  Bernard Turcotte - staff support: (09:58) direct customers only

  Kurt: (10:00) Step 2 should be for direct customers only; but anyone could submits complaints to the CSC (maybe a 4th procedure) that could be addressed in a fourth process

  Donna Austin, RySG: (10:00) Grace: do we have a hard stop now?

  Bernard Turcotte - staff support: (10:01) do not think so Donna

  Staffan Jonson: (10:03) toche

  Staffan Jonson: (10:03) you have a point here

  Bernard Turcotte - staff support: (10:11) bye

  Bernard Turcotte - staff support: (10:12) yes

  Martin Boyle, Nominet: (10:13) thanks all and bye!

  Staffan Jonson: (10:13) Thank You bye

  Donna Austin, RySG: (10:13) Thanks everyone