ALAC Metrics - Discussion
WHAT ARE METRICS AND WHY ARE WE WORKING ON METRICS?
Very basically, Metrics are measures which assess how well organisational members are performing - meeting targetted expectations and giving value.
The ALAC Rules of Procedure Section 9 is entitled "Performance, Metrics and Remediation"
This section states that the performance of the ALAC is measured by its ability to represent the interest of Internet users, and depends on strong participation from all ICANN regions.
Furthermore, the ALAC can function effectively only if all ALAC Members and Appointees meet the obligations of their positions.
Satisfactory performance is a complex concept including both objective and subjective issues and must factor the very significant personal contributions made by At-Large volunteers.
Moreover, the ALAC and At-Large receive significant funding from ICANN, both for travel and other activities, and the ALAC must be able to justify such expense.
There are three key things we have to do to get started on establishing appropriate metrics:
1.Establish what is expected of an ALAC member - key performance tasks
2. Identify what the outputs of these tasks should (specific and quantifiable)
3. Establish the criteria against which the results of these tasks can be rated (these are the measures)
FOR EXAMPLE
ALAC: Definition of the criteria of involvement and participation:
- Attendance:
1.1 Attend ALAC conference calls and any other virtual meeting
1.2 Attend face to face ALAC meetings held during an ICANN meeting
1.3 Attend monthly RALO meetings
1.4 Attend RALO and RALO-related meetings
1.5 Apologies given before a meeting when not available to attend
2. Participation and Contribution:
2.1 Participate and contribute to ALAC discussions relating to ICANN policy development through:
2.1.1 mailing lists
2.1.2 wiki pages
2.1.3 virtual meetings
2.1.4 face to face meetings
2.2 Take a lead role in ALAC-initiated working groups
2.3 Participate and contribute to ALAC-initiated working groups
2.4 Take a lead role (eg pen-holder) in working groups of other bodies within ICANN
2.5 Participate and contribute to the role of ALAC in working groups of other bodies within ICANN
2.6 Participate and contribute to RALO and RALO-related meetings
3. Voting:
3.1 Participate in the decisions and votes by the ALAC on ICANN policy issues
4. Reporting:
4.1 Report to the ALAC on ALAC -initiated working groups or other ICANN activities
4.2 Report to the ALAC on any liaison roles related to other bodies within ICANN
4.3 Report to the ALAC on any working group activities
4.4 Report to the RALO on ALAC decisions and involvements
ALAC: Metrics for involvement and participation
5. Attendance
5.1 Attended “#” monthly conference call meetings
5.2 Attended "#" working group meetings
5.3 Attended "#" other ICANN body meetings
5.4 Attended "#" RALO-related meetings
5.5 Apologies given for "#" meetings that was unable to attend
5.6 No apologies given for "#" meeting that did not attend
6. Participation and contribution
6.1 Participated and contributed to “#” monthly conference call meetings (by audio or chat)
6.2 Participated and contributed to "#" working group meetings (by audio or chat)
6.3 Participated and contributed to "#" other ICANN body meetings (by audio or chat)
6.4 Did not participate or contribute to "#" meetings that attended
7. Voting
7.1 Voted on "#" formal ICANN decisions proposed by ALAC
7.2 Did not vote on "#" formal ALAC decisions
8. Reporting
8.1 "#" reports provided to ALAC meetings
8.2 "#" reports provided to RALO meetings
9. Definition of the ALAC status:
9.1 Active 60%+
9.2 Less active 40%-60%
9.3 Not Active 0-40%
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