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Strategy Status 


In order to take advantage of CROP deliverables in FY18, an Outreach Strategic Plan must be completed, approved internally within the structure/organization, and concurred by the applicable Regional Stakeholder V.P. team.

Person Completing Form:Chantelle Doerksen

Outreach Strategy

Outreach Plan
Description and

Internet Service Providers and Connectivity Providers (ISPCP)

FY18 Outreach Plan



Internet Service Providers and Connectivity Providers (ISPCP) operate Internet backbone networks and/or provide access to Internet and related services to End Users. They are key players of the Internet and have an essential role in its stability and development. As a consequence, the ISPCP as a Constituency contributes toward fulfilling the aims and goals of ICANN. Since the creation of ICANN, these actors have continuously contributed their specific and unique expertise to the organization and multi-stakeholder community.


The ISPCP seeks to ensure the views and opinions of ISPs and Connectivity Providers across the globe are actively aware of and contribute toward fulfilling the aims and goals of ICANN as an organization.

Among the numerous topics where the ISPCP expresses the views of their community, one could mention:

  • Whois policies,

  • New gTLDs and their impact on the network,

  • IP addressing,

  • Institutional evolution of ICANN, notably the IANA stewardship transition and ICANN accountabilityAffirmation of Commitments,

Role within ICANN

Within ICANN, the ISPs and Connectivity Providers Constituency forms an integral part of the Generic Name Supporting Organization (GNSO) assigned, according to ICANN Bylaws, Article XX, Section 5, as a representative member of the Commercial Stakeholders Group (CSG) in the Non-Contracted Parties House. However, the role of the ISPCP Constituency goes beyond this GNSO participation: it takes an active part in many Supporting Organizations, Advisory Committees, Task Forces,  and Working Groups within ICANN’s diverse structure.

To summarize, the Constituency ensures that the views of Internet Service Providers and Connectivity Providers contribute toward fulfilling the aims and goals of ICANN. The ISPCP actively participates in the work of ICANN to ensure that policy development guarantees and enhances the operational stability of the Internet and the needs and interests of ISP and connectivity providers. The Constituency also cares about safeguarding the interests and concerns of the ISP and connectivity industry. The Constituency fulfills its roles and responsibilities while adhering to the relevant ICANN bylaws and Operating Procedures.


The enclosed FY18 Outreach Strategy is premised on fulfilling the ISPCP mission as contained in its Charter and Bylaws.  Through the ISPCP’s participation in CROP, the Fellowship program, and other opportunities as presented, the Constituency aims to further its outreach within the multistakeholder community and beyond.

Governance Framework

ISPCP Outreach strategy is administered by the ISPCP Outreach Committee with the support of its Executive Committee, the ISPCP Secretariat, and ICANN staff. Events and travel support requests are considered and approved by the Outreach Committee. Report outs of activities are provided to the ISPCP membership at large and are often published in the Constituency Newsletter before the annual ICANN AGM in October.


The following outreach objectives seek to fulfill the ISPCP’s mission and outreach strategy:

1. To create awareness about the ISPCP, how it works and ICANN, particularly in low membership regions and industry sectors,

2. To realise this mission by growing the ISPCP membership base thereby enriching its long term policy development efforts and at the same time addressing volunteer burn-out phenomenon,

3. To advance the bottom-up multi-stakeholder model of ICANN by creating meaningful opportunities for input from a broad cross section of businesses.

Implementation Strategy

To achieve the objectives, the ISPCP is implementing its Outreach Strategy in relation to ICANN FY18-19 support and based on its established Outreach funding criteria.

The ISPCP appreciates the opportunity to participate in several of the ICANN outreach programs such as CROP, Business Engagement, and the Fellowship programs, which has helped generate interest in the ISPCP and provided the Constituency with new members.

With this in mind, the ISPCP plans to seek, organize, and participate in various Outreach opportunities over the next year via the following planned activities:


  • Present information about ICANN at the ISP and NOG related events around the globe, particularly in low membership regions. In 2017 alone, the ISPCP participated in various regional activities (in addition to the ICANN Public Meetings) within the regions of Latin America, EMEA (MENOG), Asia (ENOG - Russia), and North America.  The ISPCP anticipates increasing outreach activities in 2018.


  • Hold special events to inform the business community about ICANN and the ISPCP.

    • To this end, the ISPCP seeks to host an outreach event with ICANN’s Business Stakeholder Engagement team during the ICANN60 meeting in Abu Dhabi, to engage local and regional ISPs.  For this purpose, the ISPCP’s special budget request for Constituency Outreach Support was approved for FY18. The ISPCP anticipates to work with Chris Mondini and the ICANN’s GSE team to further this goal.

    • Approximately one hundred participants are expected to attend. Additional outreach activities at events such as LACNIC, AFRINIC, and ICANN60 are being planned for FY18.

CROP Participation & Travel Support

  • Via CROP, request travel support for ISPCP members to attend relevant activities through participation in CROP.

  • Provide financial support for ISPCP members to attend outreach and recruitment events on behalf of the ISPCP that they would not otherwise attend.


  • Provide mentorship and informal support to ISP representatives attending ICANN or ISPCP meetings for the first time.

Expected Outcomes

Through Outreach efforts, including the abovementioned activities, the ISPCP expects to

  • Reach an in-person audience of some 500 potential members through attendance/speaking at various conferences.

  • Attract 12 new members by the end of FY2018.

  • Distribute more than 1000 ISPCP newsletters and fliers.

    • A new ISPCP Newsletter was developed for ICANN57 in collaboration with ISPCP Constituency and ICANN staff. Copies of this have been circulated a various outreach events throughout FY17, and we expect to do the same for FY18.

      • Two articles within the ISPCP’s ICANN60 newsletter are planned to be devoted to Outreach events participated in through CROP in the Latin America, Asia and Africa regions.   

      • Three new members recruited from Outreach events are expected to be highlighted in the ICANN60 AGM Newsletter.

      • All newsletters are posted on the newly designed ISPCP website for easy access.

  • Attract close to 2000 webpage views through leads from news channels across the world.


The ISPCP values the continued opportunity to collaborate with ICANN for outreach events and opportunities. The Constituency looks forward to a continued partnership in FY18.  

Date Submitted:20-Jul-2017
Acknowledgements Section

Note: To be completed by a Program Coordinator (PC) designated by this organization/structure.

The detailed Outreach Strategic Plan has been properly completed per CROP requirements.


Chantelle Doerksen


Completed, and posted per approval from Christian Dawson and ISPCP Leadership

The ICANN Organization / Structure's leadership has authorized this Outreach Strategic Plan.


Chantelle Doerksen


Completed, and posted per approval from Christian Dawson and ISPCP Leadership

The Outreach Strategic Plan has been concurred by the Stakeholder Engagement V.P.


Chantelle Doerksen


Concurred by ICANN Regional VPs.


CROP Outreach Strategic Plan Template (May 2017)

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