The UA training series is a joint effort between NARALO, ICANN, and the Universal Acceptance Steering Group (UASG), designed to increase UA awareness across the North American region and engage with technical stakeholders directly. The sessions will provide software developers, programmers, email system administrators, and IT leaders in the region with the tools to make their own systems and applications UA ready. Participants who have completed technical sessions will receive a "Certificate of Completion" issued by UASG.

Did you know that the next billion Internet users will not be users of the Latin script? Learn how to reach them and prepare your systems now for the future Internet!

Universal Acceptance is key to achieving a digitally inclusive Internet by ensuring that all domain names and email addresses – regardless of script, language, or character length – are accepted equally by all Internet-enabled applications, devices, and systems. This includes supporting all country code top-level domains (ccTLDs), new and long generic top-level domains (gTLDs), and Internationalized Domain Names (IDNs).

    • Audience: Internet users (introduction to UA), programmers, systems analysts, technology students, DNS companies, system administrators, etc.
    • Topics : Introduction to Universal Acceptance (UA);  Email Addresses Internationalization (EAI) Configuration,  UA for Software and Application Developers Outreach and Engagement, The Life of an UA Ambassador

Graphic for Social media promotion

Resources for Course :


Course announcement on ICANN org website: ICANN and NARALO Join Forces to Build a More Digitally Inclusive Internet


North America Newsletter 2022, article "ICANN North America Community Completes Training Series on Universal Acceptance"




  1. Is the course free? If not, what is the course fee?

Yes, absolutely free. We thank you for dedicating your time to UA.

2.          How many sessions are in the training program?

There are four sessions, one session per week, starting from January 20 to February 10, 12:00 PM EST. Make sure to dedicate 120 minutes for each session. You can find more details here.  

3.            Will the ZOOM link be the same for each of the sessions?

Yes, after you register, make sure to save the "Universal Acceptance (UA) Training Series Confirmation" email. This message contains your personal unique link for all sessions and downloadable calendar reminders. If you have any trouble, just drop a message to us by email or ask for help in the Telegram Channel [t.me].   

4.            What are the expectations for participants in the program and tangible benefits of taking this course??

We prepared a list of takeaways according to the possible profile of each participant. See below. In case you need more details for your particular case, feel free to drop us a message.

For CTOs, Entrepreneurs, Managers, and Tech Enthusiasts

  1. You will be up to speed on current expansions of the Root Zone of the Domain Name System (DNS) top-level domain names (TLDs) beyond 3 letters, and beyond the basic letters used in English.
  2. You will be prepared to be one of the leaders in supporting a diverse and multilingual Internet.
  3. You will know how new TLDs can provide new business and research opportunities.
  4. You will know how you can boost the competitiveness of your organization by making your systems compatible with the expanded TLD opportunities.
  5. You will be positioned to make not just your organization but your local economy globally competitive.

For System Developers and Web Applications Programmers

  1. You will learn how to update your systems to support a diverse and multilingual Internet.
  2. You will understand how to accept, validate, process, store and display all domain names, and how to make your system UA ready.
  3. You will master the fundamentals of encoding glyphs and how to apply recommended standards in your coding.
  4. You will learn how to apply the UA Readiness Testing Framework to validate your system.
  5. You will speed up and improve the quality of your coding by using the recommended libraries presented in the training.
  6. You will analyze programming cases and examples from real life to better synthesize  your learning.
  7. You will be in touch with world class experts from the Universal Acceptance community.

For Email Systems Administrators

  1. You will understand the importance of Email Address Internationalization (EAI) and its categories. 
  2. You will learn how to apply UTF8 support in your systems.
  3. You will master the latest Email protocol changes to support EAI.
  4. You will be equipped with the latest EAI support tools and Services for UA Readiness.
  5. You will join a selected community of experts on Email Address Internationalization

For Computer and Social Science Researchers and  Academicians

  1. You will find opportunities to conduct research at a local and global level.
  2. You will learn how to apply for the UA Ambassador program.
  3. You will learn how to publish the results of your UA research and how to be supported by the uasg.tech [uasg.tech] community. 

5.            What is the format of the training and can I get copies of the presentations?

You will join live Zoom classes delivered by distinguished UA speakers with all possibilities of interaction. Presentation materials will be sent to your email in the PDF format a couple of hours before the training begins. Also, full session recordings will be available to you as well, in case you need to review or you are unable to attend a particular session.

6.            Will the course include assignments or tests?

During the training, speakers will present you with some interactive quizzes to review important concepts. These are not tests or exams, just a fun way of interacting with the material.

7.            Is a certificate issued by ICANN?

Each participant who attends at least 3 sessions will receive a PDF format certificate issued by the Universal Acceptance Steering Group [uasg.tech].

8.            Will there be advanced course in the future for UA?

Yes. We hope to keep in touch with you for future training opportunities and look forward to your ideas to create new advanced training sessions, according to your needs. 

9.            Can I connect with the UA facilitators?
Yes. In fact, please do so. All of us are here to help.

10.          How do I keep updated on new developments on UA and get involved?

Make sure to visit Universal Acceptance Steering Group [uasg.tech] webpage, sign up for the newsletter and follow @UASGTech [twitter.com] on social media. We will be pleased to get you involved so drop us a message for a friendly talk.

“Prior to joining this session, please download the Telegram application (https://telegram.org/).”

ICANN’s 2021 Comms Efforts: UA NARALO/UASG Training Series 2022

NARALO UA Slide deck for promotion

ICANN acronyms and terms 

Sessions and  Presentations  

Sessions topic Instructors

Session 1: Thursday, 20 January 2022  - 17:00 UTC

Session 1 ZOOM recording 

An Introduction to Universal Acceptance”

Dennis Tan, Senior Platform Manager, Verisign

Joe Catapano - Stakeholder Engagement Senior Manager, ICANN

Session 2:  Thursday, 27 January 2022 - 17:00 UTC

Session 2 ZOOM recording 

“ Configuring for Internationalized Email Addressed (EAI)" 

EAI Check  :  https://uasg.tech/eai-check/

UASG004: test cases : https://uasg.tech/download/uasg-004-use-cases-for-ua-readiness-evaluation-en/


Champika Wijayatunga

Regional Technical Engagement Manager, ICANN

Session 3 : Thursday, 3 February 2022 -17:00 UTC 

Session 3 ZOOM Recording 

Universal Acceptance (UA) for Java Developers


Sarmad Hussein

Senior Director, IDN and UA Programs, ICANN

Akshat Joshi

Founder - ThinkTrans

Maharashtra, India

Session 4: Thursday, 10 February 2022 - 17: 00 UTC 

Session 4 ZOOM Recording 

Outreach and Engagement, The Life of an UA Ambassador



UASG 018A: https://uasg.tech/download/uasg-018a-ua-compliance-of-some-programming-language-libraries-and-frameworks-en/

UASG 033: https://uasg.tech/download/uasg-033-ua-readiness-of-open-source-code-pilot-en/


Mark Datysgeld

Internet Governance and Policies Consultant

Glossary of Terms

IDN Glossary: https://www.icann.org/resources/pages/glossary-2014-02-04-en
ICANN Glossary: https://www.icann.org/resources/en/glossary
New gTLD Glossary: https://newgtlds.icann.org/en/applicants/glossary
IANA Glossary: https://www.iana.org/glossary

Social Media promotion: 

First “Save the Date” social media post (Twitter, Facebook, LinkedIN) went live on October 14 . This is the link to the tweet shared by ICANN Comms department in all 3 platforms: https://twitter.com/ICANN/status/1448000637552275476

Organizing Committee :

Bill Jouris NARALO Universal Acceptance WG
Eduardo Diaz NARALO Chair
Glenn Mc Knight NARALO incoming Secretary 
Naela Sarras GSE North America VP
Joe CatapanoGSE North America 
Daniel FinkICANN -  GSE LAC staff
Silvia VivancoICANN - staff Senior Manager, At-Large Regional affairs 
Alex DansICANN - staff LAC Communications 
Dennis Tan UASG (TBC)

Project Organization  - Resources for UA project

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