Welcome to the Workspace of the Chair Skills Development Course (CSDC)!

Mark your calendars! The next CSDC will be taking place...

Background of the CSDC:

During the Leadership Programm (LT) in Dublin participants and facilitators agreed it would be valuable to offer a course to develop chairing skills, both for meetings over the phone and f2f.
Active ICANN community contributors can be easily challenged with chairing skills when taking up responsibility by leading a working or stakeholder group.

The ICANN Academy Course on Chairing Skill Development will be divided into two parts:

1. Telephone Chairing Skills Development starting after ICANN 57
2. Face-to-Face Chairing Skills Development scheduled around ICANN 58 and beyond

Both parts can be organized as standalone courses or can build upon each other.  

The aim of dividing the course into two parts is to focus both on the development of one skill at a time as well as to incorporate feedback from the first part into the second.

This course, in particular the Telephone Chairing Skills Development, has the potential to become an ongoing effort over the year, offered per demand, given the relatively light logistical implications apart from setting up a phone line.

The Telephone Chairing Skills Development (part 1) is planned to begin shortly after ICANN 57 in Hyderabad with the results feeding into the Face-to-Face Chairing Skills Development (part 2) that will start prior to ICANN 58 in Copenhagen and continue during this meeting.

The course will be facilitated by a professional external coach (Incite Learning) and community coaches. This course is designed for chairs of working or stakeholder groups who want to develop their skills to chair a meeting.

Part 1 – Telephone Chairing Skills Development

• Coach introduction and training – Call to include Incite Learning the community coaches and staff; Aim is to introduce the course to the coaches and train them in telephonic chairing skills (telephonic;  1 hour)
• Group introduction to course – Call to include Incite Learning, community coaches, trainees and staff; Aim is to introduce the course and introduce the coaches to their trainees (telephonic; 1 hour)
• Individual observations (1) – Coaches (external and community) to observe a call that their trainee is chairing (telephonic; 1-2 hours)
• Evaluation and discussion among the coaches before providing feedback to the trainee (Telephonic; 30 min plus email)
• Individual observations feedback  – Coaches (external and community) to offer feedback to individual trainees; Segments of meeting recordings to be used as training tool; role play included  (telephonic; 1-2 hours for call; 2 hours preparation)
• In conjunction with a subsequent ICANN meeting:
  • Individual coaches and trainees meetings – Coaches to meet f2f informally with their trainee for further feedback (optional)
  • Group meeting – All coaches and trainees to meet f2f to discuss experiences and best practice. (1-2 hours).
  • Individual observations (2) – Coaches (external and community) to observe a 2^nd call that their trainee is chairing to see how the feedback was taken up including a short feedback (telephonic; 1-2 hours)
  • Group call – Call to discuss best practice and lessons learned as well as to review the first session. This call to include facilitators, coaches and trainees (telephonic; 1 hour) 

Part 2 – Face-to-Face Chairing Skills Development taking place during an ICANN meeting

(Ideally the same participants from part 1; it is expected that coaches and trainees will be in the same formation as in part 1; However, there may be some new trainees which need the briefing calls beforehand)

• Coach introduction and training – Call to include Incite Learning the community coaches and staff; Aim is to train the coaches in f2f chairing skills (telephonic;  1 hour)
• Group introduction to course – Call to include Incite Learning, community coaches, trainees and staff.  Aim is to introduce the course and introduce the coaches to their trainees  (optional; telephonic; 1 hour)
• Individual observations – Coaches (external and community) to observe a f2f meeting that their trainee is chairing (f2f; 1-2 hours)
• Evaluation and discussion among the coaches before providing feedback to the trainee (f2f;  plus email)
• Individual coaches and trainees meetings – Coaches to meet f2f informally with their trainee to provide feedback (1 hour)
• Group meeting – All coaches, trainees and to meet f2f to discuss experiences and best practice (2 hours)
• Group call – Call to discuss best practice and lessons learned as well as to review the second part This call to include coaches, trainees and staff (telephonic; 1 hour)