Post ATLAS II Implementation - Social Media

No.	Recommendation	Recipient	Thematic Group Source	Assignees	Notes	Status
17	ICANN needs to be sensitive to the fact that social media are blocked in certain countries and, in conjunction with technical bodies, promote credible alternatives	ICANN GSE Staff; ICANN CIIO	TG2	Beran Dondeh Gillen Bukola Oronti Murray McKercher	Review the social media platforms blocked in certain countries/regions (e.g. http://citizenlab.org/) & alternative platforms local to those countries/regions Assignees to research alternative social media platforms in countries that block Facebook, Twitter, and/or YouTube & report back to the group via mailing list and future WG call Assignees to to contact the citizen lab and find out previous research on this subject
21	Encourage public campaigns on using the Internet for education, information, creativity and empowerment.	ICANN Board; GSE Staff	TG3	Ariel Liang Dev Anand Teelucksingh Leon Sanchez	Clarify the recommendations with TG3 leaders Assignees to contact GSE staff and learn about their past public campaign efforts AI: Ariel to create a wiki page for this rec AI: Leon will attend the GSE meeting in Singapore on Sunday 8 Feb AI: Murray to populate the wiki page with links and relevant sources
22	Members of the general public should be able to participate in ICANN on an issue-by-issue basis. Information on the ICANN website should, where practical, be in clear and non-technical language.	ICANN GSE Staff	TG4	Social Media	Build a storage of graphics and educational resources that accompany ICANN policy issues Example: http://www.commoncraft.com/
23	The roles and jurisdiction of the Ombudsman should be expanded. The ICANN website should provide a clear and simple way for the public to make complaints.	ICANN Board; ICANN Staff	TG4	Glenn McKnight Murray McKercher	Future Challenges WG to follow up on the expansion of the roles and jurisdiction of the Ombudsman Social Media WG to provide recommendations for community members to easily make complaints to the Ombudsman via the At-Large website Need to promote and interact with Ombudsman's website and social media channels Possibly tweet / post the public-facing report that Ombudsman developed after each ICANN meeting Assignees to look at the Ombudsman's social media channels, critique whether they have been used effectively, and provide suggestions AI: Ariel to create a wiki page and move Glenn's comment to the page
24	Both the areas of the Ombudsman and Contractual Compliance should report regularly on the complaints they received, resolved, pending resolution and actions taken to address issues raised by unresolved complaints.	ICANN Staff	TG4	Glenn McKnight Murray McKercher	If the reports done by Contractual Compliance are open to public, we will consider tweeting/posting them
26	Current policy management processes within ICANN are insufficient. ICANN must implement a workable Policy Management Process System, available for use across the SO/ACs, in order to: • enhance Knowledge Management, • improve the effectiveness of all ICANN volunteer communities, • improve cross-community policy-specific activity, • enhance policy development metrics, • facilitate multilingual engagement, • create a taxonomy of policy categories, • provide policy development history as an aid for newcomers.	ICANN Policy Staff; ICANN Board	TG5	Social Media Technology Task Force Capacity Building Dev Anand Teelucksingh	Chairs of these 3 WGs to discuss how to tackle this task Social Media WG could help generate the taxonomy of the policy categories and make sure the taxonomy are more accessible to newcomers/curious outsiders ICANN Board needs to help make the policy development process easily sharable via social media AI: Ariel to create a wiki page for this rec AI: Dev to document the issues with our current document management system/information management on a wiki page	Follow-up, depending on the status update on the SOs/ACs Chairs & ICANN Leadership Meeting on Friday 6 Feb
29	The ALAC should implement an automated system for tracking topics of interest currently being discussed among the various RALOs, and accessible by everyone.	ALAC	TG5	Capacity Building Technology Task Force Social Media
31	ICANN and the ALAC should investigate the use of simple tools and methods to facilitate participation in public comments, and the use of crowdsourcing.	ALAC; ICANN GSE Staff	TG5	Social Media Technology Task Force RALO Chairs: Aziz Hilali, Siranush Vardanyan, Wolf Ludwig, Alberto Soto, Garth Bruen	Fatima Cambronero to email Dev Anand Teelucksingh about the tool for Statement drafting collaboration

Note: The recommendations highlighted in yellow target the ICANN Board.

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