| PROPOSED METRIC SECTION ***STAFF USE ONLY: PLEASE DO NOT EDIT*** | ||||||
| 1 | Metric Description: | How many registries have been the subject of complaints related to their Public Interest Commitments (PICs). | ||||
| 2 | Notes/Comments: | |||||
| 3 | AoC Category: | Consumer Trust (CT) | ||||
| 4 | SO/AC Originator: | ALAC | ||||
| STAFF INFORMATION/ANALYSIS SECTION | ||||||
| 5 | Staff Team: | |||||
| 6 | Metric Currently Measured? | |||||
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| Computation: (e.g., data elements, formula, numerator, denominator, ratio/percent, periodicity/frequency) | |||||
| 8 | Data Owner: (i.e., party responsible for collecting and publishing metric) | |||||
| 9 | Data Reference Source: (i.e., how/where is the data collected, tracked, managed, and published/produced?) | The PIC complaint is being added to the Compliance Complaint application by June 2014 The metric for this new type will be added to the compliance metric application by June 2014 and reported monthly | ||||
| 10 | Targets: |
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| 11 | Implementation Considerations: (e.g., what new or additional resources, tasks, activities, systems, et al., whether internal or external, would be needed to develop, capture, and report this metric?) | |||||
| 12 | Degree of Difficulty/Impact: (i.e., net impact on existing ICANN resources, systems, and capabilities) | |||||
| 13 | Estimated Development Cost ($M): |
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| 14 | Estimated Ongoing Production Costs: (i.e., incremental to existing funded/budgeted expenditures) |
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| 15 | Estimated Net Incremental Staff (FTE): (Express as a fraction and/or range, e.g., .25 - .50) | |||||
| 16 | Itemization of Staff Work Effort: | |||||
| 17 | Rough Implementation Timeframe: (e.g., indicate major steps and months/years to complete each one) |
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| 18 | Critical Dependencies: | |||||
| 19 | Anticipated Challenges/Risks: | |||||
| METRIC EFFECTIVENESS AND UTILITY SECTION | ||||||
| 20 | Explanation of Metric Effectiveness: (i.e., how will success/failure enable conclusions to be drawn concerning the relevant AoC definition?) | |||||
| 21 | Metric Effectiveness Assessment: (i.e., vis a vis AoC definition) | |||||
| 22 | Overall Feasibility Assessment: LEGEND Poor: Low Effectiveness - High Cost | |||||
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DETAILED ITEMIZATION & TRACKING OF ISSUES
Category A: | Metric Questions & Issues |
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| No. | Issue Description | Originator | Status | Comments |
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Category B: | Metric Effectiveness & Utility |
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| No. | Issue Description | Originator | Status | Comments |
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Category C: | Technical/Implementation |
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| No. | Issue Description | Originator | Status | Comments |
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| Category D: | Financial/Cost/Budgetary |
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| No. | Issue Description | Originator | Status | Comments |
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| Category E: | Other |
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| No. | Issue Description | Originator | Status | Comments |
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