Service Level on WHOIS

ISSUE:    C.2

Service Level on WHOIS

Priority:
 

RAA Final Report (High Priority Item)

Issue/Request

Registrar will meet or exceed the requirements of a service level agreement (SLA) announced by ICANN with regards to access to WHOIS information published through Port 43, that addresses the following features: (i) minimum uptime levels for WHOIS servers,  (ii) acceptable query limitations and/or IP blocking restrictions, and (ii) minimum data updates frequency.   Registrar will monitor compliance of the ICANN SLA requirements on a monthly basis, and will correct any violations of the WHOIS SLA identified by Registrar or by others within thirty (30) days of notice thereof.    Failure to satisfy the WHOIS SLA during two consecutive months during any 12 month period may result in notice of SLA violation posted on ICANN’s website, or other appropriate ICANN compliance action under the RAA.  Registrar shall cooperate with ICANN, as requested, to develop the parameters to be included in the WHOIS SLA.

Source: 
LEA Code of Conduct

Notes

Additional information regarding requests:

LEA:
ICANN should require Registrars to have a Service Level Agreement for their Port 43 servers.

RAA -DT
1) SLA on WHOIS Availability
2) It certainly seems reasonable that
the RAA contain an SLA provision re WHOIS, just like the registry contracts do.

LEA original submission to the RAA-DT


 RAA-DT Final Report

Discussion Points

Date Discussed

SLA on WHOIS along the lines set out in the LEA Code would be acceptable to Registrars

18 Nov 2011

Proposed Text

Open

Status/Outcome

Under Discussion

Explanation

Open

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