The current survey questions are tentative and will evolve based on Community feedback and further discussion by the WHOIS Review Team, before it is finally circulated to stakeholders.
WHOIS Review Team has been constituted by ICANN for the review of WHOIS policy (see http://www.icann.org/en/reviews/affirmation/review-4-en.htm). The current survey is designed to gauge the effectiveness of WHOIS policy to "promote consumer trust" in the context of the review.
For each of the question, please indicate how Whois service, which provides WHOIS data, addresses the following to promote consumer trust. There is a five point scale, between 1 to 5, ranging from Totally Inappropriate to Well Articulated/Executed respectively
Please indicate whether you are a Provider, Maintainer, or User of the WHOIS data: _________________________ (you may choose more than one category)
Please indicate your country of residence: ___________________________________
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Please consider the following questions from the perspective of Providers of the WHOIS service
- The registrant is clearly informed before registering a domain name about the Whois service
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| 1 | 2 | 3 | 4 | 5 | - The registrant is clearly informed before registering a domain name, which elements of registration data will be made publically available through this Whois service
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| 1 | 2 | 3 | 4 | 5 | - The registrant is clearly informed before registering a domain name the intended use of WHOIS data
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| 1 | 2 | 3 | 4 | 5 | - The registrant of the Whois service is clearly informed of the owner, maintainer and dissemination-source of registration data
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| 1 | 2 | 3 | 4 | 5 | - The registrant is clearly informed before registering a domain name the legitimate options available to hide the WHOIS data through proxy/privacy services
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| 1 | 2 | 3 | 4 | 5 | - The registrant as the owner and producer of the data has ability to submit and verify the data in the language understood by the registrant
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| 1 | 2 | 3 | 4 | 5 | - The registrant has knowledge of rights as the producer and owner of WHOIS data
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| 1 | 2 | 3 | 4 | 5
| - The tools and services which allow the registrant to edit the WHOIS data are secure and trustworthy, promoting ease of authorized access
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| 1 | 2 | 3 | 4 | 5 | - The tools and services which allow the registrant to edit the WHOIS data is secure and trustworthy, preventing unauthorized access
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| 1 | 2 | 3 | 4 | 5 | - The WHOIS data submission/editing process is accessible to all registrants, including those with special needs due to physical disabilities
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| 1 | 2 | 3 | 4 | 5
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Please consider the following questions from the perspective of users of the WHOIS service
- The Whois service is trustworthy, and prevents unauthorized and unintended use
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| 1 | 2 | 3 | 4 | 5 | - The WHOIS data available through the Whois service is accurate
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| 1 | 2 | 3 | 4 | 5 | - The WHOIS data available through the Whois service is complete
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| 1 | 2 | 3 | 4 | 5 | - The WHOIS data available through the Whois service is consistent within and across Maintainers of such data for different domain names registered for the same registrant
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| 1 | 2 | 3 | 4 | 5 | - The WHOIS data is easily accessible for legitimate use
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| 1 | 2 | 3 | 4 | 5 | - The Whois service is consistent across different Maintainers of WHOIS data
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| 1 | 2 | 3 | 4 | 5 |
17. The Whois service contributes to the security and stability of the Internet by providing contact points for technical administrators
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18. The Whois service allows users to determine the availability of domain names
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5 |
19. The Whois service assists law enforcement agencies and businesses against online abuse and fraud
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20. The Whois service facilitates trademark protection
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5 |
