Customer Standing Committee (CSC) Meeting 39
13 May 2020 @ 18:00 – 19:30 UTC
Agenda
1.) Welcome and Introduction
2.) Action items
Action Items | ||
Action 01 39 2020 | Secretariat to propose Refinement of terminology of Excellent and Satisfactory Performance before next meeting | Completed |
Action 02 39 2020 | Secretariat and James Gannon to check with GNSO Council (support staff) progress adoption procedure SLA change | Completed, see item 4. |
Action 03 39 2020 | James Gannon to discuss with relevant GNSO groups CSC role with respect to monitoring PTI’s role as the operator of the Key Signing Key for the DNS Root Zone | See item 6 |
Action 04 39 2020 | Secretariat to inform James of documentation shared with CSC on previous calls re monitoring role of CSC | Completed |
Action 05 39 2020 | PTI to request Kim Davies to email document for longer term approach | Completed |
Action 06 39 2020 | Secretariat to include item on agenda next meeting to start discussion longer term KSK roll-over | Completed, However in lieu of lack of new developments deferred until further notice. |
Action 07 39 2020 | Secretariat to include topic metrics again on July 2020 agenda (revisit in 3 months) | Ongoing |
Action 08 39 2020 | All, send additional proposed metrics, if any, to the list | Completed |
Action 09 39 2020 | Secretariat draft statement for IFRT based on key words to be provided CSC | Ongoing |
3.) PTI Performance April 2020
a) PTI report to CSC April 2020.
b) Approval standard language to qualify monthly performance PTI (excellent, satisfactory, needs improvement).
c) CSC Findings PTI Performance.
4.) SLA Amendment Updates
ccNSO Council approved SLA update. GNSO Council is pending.
5.) Update discussion with relevant GNSO groups on adjustment CSC role with respect to monitoring PTI’s.
6.) IFRT Update
a) James Gannon / Amy Creamer on progress to date IFRT
b) Draft statement CSC
7.) AOB
8.) Next meetings (confirmed)
- Wednesday 17 June 2020, 18.00 UTC
- Wednesday 15 July 2020, 18.00 UTC
9. Adjourn