In June 2018, the Board approved the preparation of a staged implementation plan that was time-bounded and would require minimal budgetary and staff implications in order to be successfully implemented. This initial plan therefore consists of eight of the original sixteen issues identified by the independent reviewer. It was presented to the OEC in December 2018 and was put onto the consent agenda of the Board for final approval in January 2019. The following is the plan for the development of each issue, but also recognizing that a program of continuous improvement is a constant focus across At-Large. 

Maureen Hilyard, ALAC Chair, January 2019