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On 8 September 2018, the Competition, Consumer Trust, and Consumer Choice (CCT) Review Team submitted its Final Report and Recommendations to the ICANN Board of Directors. The report is now issued for public comment to inform Board action on the CCT's final recommendations.

Open date: 8 October 2018

Close date: 27 November 2018 - EXTENDED to 11 December 2018

Publication of Public Comment Summary: 11 December 2018 - EXTENDED to 11 January 2019

See below or here for more information 


Board Resolution: 1 march 2019, see here for more information.

Brief Overview

On 8 September 2018, the Competition, Consumer Trust, and Consumer Choice (CCT) Review Team submitted its Final Report and Recommendations to the ICANN Board of Directors.

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Per the Bylaws, within six months of receipt of the Final Report [PDF, 4.89 MB] and Recommendations [PDF, 562 KB], the ICANN Board shall consider the report and public comments to determine whether to approve the recommendations. The Board will then direct implementation of the recommendations that were approved and provide written rationale for the decision if any recommendations are not approved.

Section I: Description and Explanation

The Competition, Consumer Trust, and Consumer Choice (CCT) Review Team submitted its Final Report and Recommendations to the ICANN Board of Directors. Informed by multiple studies, research, and data gathering initiatives, as well as input from the ICANN community and ICANNBoard, the review team produced a final report that examines the extent to which the introduction of new generic top-level domains (gTLDs) has promoted competition, consumer trust, and consumer choice in the domain name system. The review team report also assesses the effectiveness of the safeguards ICANN has implemented to mitigate issues related to the introduction of new gTLDs, and the New gTLD Program's application and evaluation process. The report contains 35 recommendations, covering requests for more and better data collection, policy issues to be addressed by the community, and suggested reforms relating to transparency and data collection within ICANN Contractual Compliance. The recommendations were adopted with full consensus from the Review Team.

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For ease of reference and to facilitate Board consideration, ICANN organization requests that commenters clearly indicate the relevant sections of the Final Report, or numbered recommendations, within their comments.

Section II: Background

Launched under the Affirmation of Commitments (AoC), the Competition, Consumer Trust and Consumer Choice (CCT) Review Team was formed in January 2016 to assess the New Generic Top-Level Domain (New gTLD) Program in three areas: competition, consumer trust, and consumer choice. The review also assesses the effectiveness of safeguards put in place to mitigate issues arising from the introduction of new gTLDs and the New gTLD Program's application and evaluation process. The review, now contemplated under ICANN Bylaws section 4.6, examines the degree to which the process of implementing the New gTLD Program was successful in producing desired results and achieving the stated objectives. The CCT analyzed both quantitative and qualitative data to produce recommendations for the ICANN Board to consider and adopt.

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The review team previously submitted for public comment a draft report on 7 March 2017, and new sections on 27 November 2017 with new findings and recommendations, pertaining to DNSabuse, costs to trademark holders, parking and consumer choice related sections. The previous draft reports and translations can be found here and here for full reference.

Section III: Relevant Resources

Section IV: Additional Information

Section V: Reports