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Call Management: TBC

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TO BE UPDATED

AGENDA AGENDA

  1. Welcome and Introduction to the Webinarthe Webinar - Tijani Ben Jemaa, Chair of the Capacity Building Working Group (2 minutes)
  2. Housekeeping Items - staff (2 minutes)
  3. Presentation – Thomas Rikert & Stephanie Perrin (60 minutes) 
  4. Pop Quiz - staff (3 minutes)
  5. Question & Answers - All (20 minutes)
  6. Closing - Tijani (3 minutes)