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Goal

The goal of the Community Onboarding Pilot Program is improve engagement and retention of new participants within ICANN by creating a structured, year-round (not meeting-focused) onboarding process tailored by and for each community group.

About

The Community Onboarding Pilot Program was born out of discussions between the community and the ICANN organization starting at ICANN49 and concluding at ICANN51. Driven by the IANA Functions Stewardship Transition’s growing demands on the community, this broader consultation process sought to address volunteer burnout and improve newcomer retention rates.

In January 2016, the Pilot was launched with a clear objective: engage and retain ICANN newcomers with a structured, year-round onboarding process, anchored in individualized, tailored mentorship.

On-boarding resources and materials include:

 information on how to facilitate entrance into policy development

→ working groups facilitation and leadership training

→ mentorship within the community to continue the newcomer’s journey for continued engagement and investment into ICANN

The program consists of three pillars:

  1. Welcome: timely welcome of new community member

  2. Onboarding: structured courses, materials and tools for individuals to learn about a community and how to participate

  3. Mentoring: individualized peer-mentoring for selected individuals


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Learn more about the Community Onboarding , the Program Members and review the Onboarding Materials


Onboarding Materials

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Members of the Community On-boarding Pilot

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Program Members