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1. From an end-user perspective, Universal Acceptance is very important for upholding the public trust in the evolving Domain Name Ecosystem, and for facilitating the participation of large sections of populations in the world hitherto excluded from utilizing DNS because of the lack of support for their scripts.

2. The ALAC places on record its appreciation for ICANN for the efforts taken to release the draft roadmap. The roadmap, when implemented, will be of significant benefit to end-user communities that the ALAC represents.

3. Given the large number of stakeholders who need to work together to achieve Universal Acceptance—including DNS operators, software vendors, service providers, protocol & standard bodies, system & network operators, security practitioners and end users—it is important to ensure that there is frequent and free-flowing interactions between these stakeholders.

4. The ALAC recommends the creation of a intermediate-term, cross-community mechanism that not only provides facilitation for stakeholder interactions, but also allows organizational retention of issues as well as learnings, acting as a knowledge base for all aspects of Universal Acceptance

5. The ALAC also recommends monitoring of progress of the UAI based on progress indicators that are jointly identified as part of the above mechanism, so that there is a shared

6. The ALAC reiterates the need for ongoing advocacy with all stakeholder communities, and particularly end-user communities, for the dissemination of information on Universal Acceptance.

7. When targeting end-users, these advocacy and outreach efforts need to be undertaken in consultation with the At-Large community

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