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The final draft version to be voted upon by the ALAC will be placed here before the vote is to begin.

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Proposed ALAC responses to the questions raised in the Public Comment.

1. Do the DRAFT User Instructions  clearly provide instructions on how to request a ccTLD delegation or redelegation?

• Yes they do, in particular the sections on the 'Background of the process' that is simply written in plan language, as well as the clearly identified and outlined stages of the 'Preparing a request'  and 'Submitting the request' sections, though it was felt that some further examples could be given to aid applicants in this process, such as sample forms with examples of pre-filled in fields and the use of some other outreach materials and tools. It was also felt that the 'After the request is received' section was clear and understandable; The 'Qualifying top-level domain Strings section was also clear, easy to follow and unambiguous but additional text is we feel required as we outlined in our response to Q3. below. The 'Preparing an Operational and Technical Plan' section was also clear and particularly useful, but again this could be aided further with the provision of a 'Sample Ops and Tech Plan with pre-filled sample text that  shows or expands in context the material from the 'Specific suggestions' section. 

2. Do the User Instructions clearly describe the steps for processing a ccTLD delegation and redelegation?

• Yes they do, however some consideration could be given to the section detailing the "Prohibited Networks" on pages 10, 11 & 12 of the documentation, could also be better as a linked appendix rather than in the body of the text.

3. Do you have additional suggestions as to what may be missing from the User Instructions?

• Reference should be now made in this documentation to IDN ccTLD's outside of the Fast Track Process (such as at paragraph 5 and in any other appropriate reference to IDN ccTLDs.) this would allow for the likelihood of the ICANN Board dealing in a reasonably short time frame with the recently received ccNSO Member Endorsed Report from the ccTLD IDN PDP Work Group and the ccNSO Councils Recommendations regarding the report and its identification of feasible policy for the selection and delegation of IDN ccTLDs associated with the territories listed in the ISO 3166-1 (IDNccTLDs) within the framework of the IDNccPDP. 

4. By what process should ICANN notify the community when there are revisions made to the User Instructions?

• In addition to the 'usual' ICANN Announcements, Webinars and Fora at appropriate meeting venues (including but not limited to ICANN Meetings) as well as appropriate Press Releases; Specific advice and presentations could be made to Key stakeholder groups in ICANN (GAC, ALAC, ccNSO Membership, ISOC and I* Communities, etc.,) and these groups should be provided with materials to encourage and facilitate outreach through their networks; In addition to use of local outreach via engagement centres outreach programs etc.,

5. Does the community think it would be useful for ICANN to publish additional documentation such as a Knowledge Base with help articles and/or a list of Frequently Asked Questions as a companion to the User Instructions?

• Yes additional information and some that is in alternate formates would be most useful with:-

1. Focus on the ease of serch for these Knowledge Base and FAQ resources.

2. Also focus on other companion tools such as links to video introduction to topic (perhaps a Q&A Interview style) and presentation materials

3. Consider video demonstrating how to complete the form.

4. Use of some sample applications so that requesters get a good idea of the quality of the information that is required.

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FIRST DRAFT SUBMITTED

The first draft submitted will be placed here before the call for comments begins.

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