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1. Ongoing Improvements to the Details of our Meetings and Documentation: This is an effort and a responsibility of the whole community to recognize where and when technical communication is not effective. The Chair will solicit and accept advice from the community on how details of our calls, meetings and documentation may be improved for clarity and effectiveness. Where NARALO can make changes we will, where staff can assist the Chair will communicate the request. 
   
   
2. Plain Speak for New Members: For the benefit of new NARALO members we shall endeavor to avoid or explain acronyms and produce available documentation for complex issues. 
   
   
3. Removing Language barriers: For the benefit of all NARALO members we shall endeavor whenever possible to use terms which easily translate into Spanish and French.
   
   
4. Ensuring all ALSes are in contact: By regularly reviewing our membership we can ensure all contact information is correct and ALSes are active. As a last resprt, we shall have a clearly documented and transparent de-accreditation process. 
   
   
5. Tracking ICANN Functions especially Travel Constituency: There have been at various times gaps in commutation with various functional areas of ICANN. We will make a proactive effort to monitor and address any problems, through staff, which arise in dealing with ICANN's functional areas. The Chair will commit to accepting all concerns and complaints and finding ways to resolve them cooperatively with ICANN Staff.
   
   
6. Working Group Representation: NARALO will commit to increasing and effective participation in At-Large and cross-constituency working groups. As a normal procedure we will send new NARALO members a list of At-Large working groups so they can submit Statements of Interest (SOI) as soon as possible and become engaged. NARALO will also persistently review workflow participation from the region and ensure our representation is balanced.
   
   
7. Retention: NARALO will examine why some ALSes stop participating and why other stay involved and develop a strategy to keep our membership engaged.

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