Welcome to the Workspace of the ICANN Academy Intercultural Awareness Program!

The new pilot Intercultural Awareness Program will take place starting in October 2017 during ICANN 60.


Background of the Intercultural Awareness Program:

During the 2017 ICANN Academy Leadership Program, community participants enthusiastically supported the concept of an Intercultural Awareness Program. This program would consist of a course that would allow members of the ICANN community to become more familiar with various cultural aspects in order to facilitate communication throughout the ICANN community.

A pilot Academy Intercultural Awareness Program course will start during ICANN 60 with a face-to-face session followed by a number of teleconferences.

The course, which will be facilitated by Incite Learning and experienced Academy WG members, is open to all alumni of the ICANN Academy. Participants will learn from each other.

Among the issues identified to be discussed during the course are the following:

  • Decision-making preferences and styles across cultures (using 8 dimensions)
  • Key similarities and differences across cultures. How true are stereotypes?
  • Conducting business, including email rules across cultures and type and length of small talk across cultures
  • Actions considered to be polite/impolite or aggressive (ICANN Expected Standards of Behavior to be utilized)
  • Gender Issues across culture, including personal displays of affection and dress standards
  • Greetings and eating across cultures

Agenda for 3 November 2017

Timing

Description

10:30

Program introduction and icebreaker/warm up activity

 

11:00

Overview of Cultural Intelligence combined with Emotional Intelligence

 

11:15

Activities to explore 6 dimensions of culture

  1. Relationships: Individual vs. Collective
  2. Social context: High vs. Low
  3. Relationship to time: Linear, Flexible or Cyclical
  4. Relationship to power: Hierarchical vs. Democratic
  5. Getting things done:  Task vs. Relationship Orientation
  6. Communication:  Direct vs. Indirect

 

12:15

Lunch in room and more culture discussion about eating and customs in different countries

 

1:15

Smaller groups discuss about the 6 dimensions of culture (problem solving/brainstorming). Reflect and discuss about specific ICANN cultural challenges and about ways to best work with them.

 

ICANN Panel Discussion: Key challenges and insights on how to further develop “cultural intelligence” at ICANN

 

2:30

Break

2:45

ICANN Panel Discussion: Workshop conclusions & topics to be further discussed in the follow up calls

 

4:15

Close with key learnings/insights

 

4:30

Adjourn

Number of Participants 

37 members from across the ICANN community

Language of Course

The pilot course will be held in English.


 

Registration for the Intercultural Awareness Program:

The new pilot Intercultural Awareness Program is scheduled to take place starting in October 2017 during ICANN 60 in Abu Dhabi.

Deadline is 15 September 2017.   Registration is now closed for the 2017 course.

Registration form available here.

Please Note: Participants are required to have flight support. No flight support will be provided.

Registered Participants

Applications received available here

A total of 37 community members, including the five Work Team Members, registered for the pilot course.


Work Team Members

Selected WT Members:

Name

Group

Country

Region

Gender

Ines Hfaiedh

NCSG (NCUC)

Tunisia

Africa

F

Fiona Asonga

ASO

Kenya

Africa

F

Satish Babu

At-Large

India

Asia Pacific

M

Ana Neves

GAC

Portugal

Europe

F

Juan Manual Rojas

NPOC

Mexico

Latin America and Caribbean Islands

M

Selection based on the following criteria identified by the Academy WG:

  1. Geographical and cultural diversity
  2. Gender balance
  3. Stakeholder balance
  4. New comer and experienced members of the community
  5. Should have participated in the Leadership Programme

Applications received available here.

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