Customer Standing Committee (CSC) Meeting 29

15 April 2019 @ 19:00 – 20:30 UTC

 Agenda

 

1. Welcome and Introduction


2. Action items (only report on open items)

 

Action 01 28 2019

Staff to circulate CSC Findings to community

Completed

Action 02 28 2019

ICANN Org to provide update Implementation of Amended IANA Naming Function Contract

Completed; refer to agenda item 5

Action 03 28 2019

PTI Staff to introduce proposal for ccTLD create Service Level by May meeting

Due in May

Action 04 28 2019

Secretariat to ensure that item is on ccNSO meeting days agenda (part of PTI/CSC update slot)

Completed

Action 05 28 2019

Secretariat to check how “effective date of change” is defined/structured in amended agreement

Completed

Action 06 28 2019

PTI to update documentation around update specific Service Level Agreement (the template) and for LGR

Completed

Action 07 28 2019

Secretariat prepare proposal on how to deal with individual complaints for discussion by CSC in April

Ongoing; refer to agenda item 4a

Action 08 28 2019

Secretariat to propose method to provide on-boarding for next CSC by May meeting

Due in May

Action 09 28 2019

Staff prepare overview of selection skill set Members and Liaisons to date as starting point for discussion for April meeting

Completed; refer to agenda item 4c

 

3. PTI Performance March 2019

a) PTI report to CSC

csc-report-201903.pdf

b) CSC report

CSC March 2019 Report_redlined.docx


4. Implementation CSC Effectiveness Review Recommendations

April 2019 Required Skills and Experience CSC Membership.docx

a) How to deal with individual complaints

b) Attendance requirements and overview

c) Skills and expertise overview

d) Induction Program 


5. Changes to SLAs

LGRs_AM_AC_NS.docx

Amendment SLA.docx

a) Update on Revisions to IANA Naming Contract

b) Moving Forward with SLA Changes


6. IFRT Update


7. CSC Member Selection Process

CSC Elections Agenda Item 2019 version 2.docx

8. ICANN64 Kobe Review


9. Next Meeting: 16 May 2019, 18:00-19:30 UTC


10. AOB


11. Adjourn

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