The 2nd At-Large Summit (ATLAS II): ICANN Transparency and Accountability (R-24(a))

Date IssuedDocumentReference IDCurrent Phase


The 2nd At-Large Summit (ATLAS II) (R-24(a))




Both the areas of the (a) Ombudsman and (b) Contractual Compliance should report regularly on the complaints they received, resolved, pending resolution and actions taken to address issues raised by unresolved complaints.


DatePhaseTypeStatus Updates


ClosedPhase ChangeThis Advice Item is now Closed


Phase 5Board UpdateA letter ( was sent to Chair of the ALAC regarding Advice Item's progress and completion.


Phase 5Board UpdateThe Board in its 9 September 2014 resolution acknowledges the Final ATLAS II Declaration: Information on the Ombudsman and the work of the Ombudsman can be found here: This site also contains reports made by the Ombudsman. Reporting on compliance complaints can be found on the ICANN website: Reporting is provided via the dashboard, the Quarterly Updates, the Annual Report and presentations made during the International ICANN Meetings. ICANN continues to improve the reporting data based on community feedback and mostly based on working group requests to support policy development or policy evaluations. See also the ALAC Workspace:


Phase 1Phase UpdateALAC published AL-ATLAS-02-DCL-01-01-EN: The 2nd At-Large Summit (ATLAS II): ICANN Transparency and Accountability: