Customer Standing Committee (CSC) Meeting 47
17 February 2021 @ 02:00 – 03:00 UTC
Agenda
1) Welcome and Introduction
2) Action items
Action Items | ||
Action item 01 46 2021 | Liman to look at thresholds description in SLAs and come to recommendation on way it is phrased by next CSC meeting | See agenda item 4 |
Action item 02 46 2021 | Secretariat to include item to discuss thresholds on the agenda. | Completed, see item 4 |
Action item 03 46 2020 | Amy to Inform CSC when IFRT has submitted final report to the Board | See item 5 |
Action item 04 46 2020 | Liman to send note endorsing the recommendations to the Board | Ongoing |
Action item 05 46 2020 | Secretariat to organise on-boarding session woth Milton, prior to February meeting. | Completed |
Action item 06 46 2020 | Secretariat to circulate presentation on PTI Survey to group | Completed |
Action item 07 46 2020 | Secretariat to include survey results on next meeting for more in depth discussion of results / responses CSC. | See item 6 agenda |
Action item 08 46 2020 | Secretariat to reach out to relevant staff to schedule meeting between CSC and Board BTC | Ongoing see item 7 |
Action item 09 46 2020 | Secretariat to send out invites for next meetings (47, 48, and 49) | Completed |
Action item 05 45 2020 | Claudia to include the discussion regarding KSK roll-over on the CSC agenda for May 2021 | Pending |
3) PTI Performance January 2021
a) PTI report to CSC January 2021.
b) CSC Findings PTI Performance January 2021.
4) Review Thresholds SLAs
5) IANA Function Review
6) Results PTI customer satisfaction survey: focus CSC responses.
7) Update scheduling Meeting with Board Technical committee
8) Next meetings
- Wednesday 17 March 2021, 10.00 UTC
(to include chair and vice-chair appointment)
To include meeting with Board BTC
- Wednesday 14 April 2021, 18.00 UTC
9) AOB
10) Adjourn
