The following four sections contain evaluative questions that will be used by the Review Team to assess the extent to which the Program has fulfilled its mission and purpose. 

Section I: Purpose & Mission

Evaluated according to the following questions:

  1. Has the Program been effective in achieving its principle mission as defined in its governing charter, bylaws, or other organizing document?
  2. Are there any internal/external factors that have contributed to or inhibited the achievement of the Program's mission?
  3. Have the Program's initiatives remained consonant with its mission and purpose? 
  4. Does the Program have a continuing purpose?
  5. Does the mission/purpose of this Program need to be revised or amended in any way that would enhance its productive value within ICANN?

Assessment:

The Review Team should provide a brief summary statement of the Program's overall effectiveness as to Purpose supported by its findings in exploring the above questions. Recommendations designed to improve this dimension should be documented along with supporting rationale. 

Section II: Structure & Organization

Evaluated according to the following questions:

  1. Is the Program organized in a way that supports and contributes to the achievement of its mission/purpose? 
  2. Are there any recommended structural/design changes or adaptations that would enhance the effectiveness of the Program in achieving its purpose?
  3. Does the Program have the appropriate quantity and type of resources (human and financial capital) needed to accomplish its mission?
  4. Are there any structural impediments affecting the Program from achieving its mission/purpose? 

Assessment:

The Review Team should provide a brief summary statement as to the effectiveness of the Program's Structure as a result of having explored the above questions. Recommendations concerning alterations of the organizational structure should be documented along with supporting rationale. 

Section III: Operations & Execution

Evaluated according to the following questions:

  1. To what extent does the Program establish strategic and/or tactical plans/programs to inform and guide its activities?
  2. Does the Program identify a set of goals/objectives over a planning horizon (e.g., 2-4 years); if not, what are the principal drivers of the Program's work efforts? 
  3. How does the Program decide which initiatives and activities should be pursued and in what sequence, i.e., how is work prioritized? 
  4. How effectively does the Program's leadership make decisions with respect to resource assignment, utilization, and oversight?
  5. How frequently and effectively does the Program communicate important information (e.g., status) both internally and externally? 
  6. How well does the Program incorporate and utilize technology (e.g., software tools, automation) in the pursuit of its mission? 
  7. How well is the Program administered, tracked, and measured including its accounting and records management? 
    1. How well did the program operate both in terms of participant adherence to guidelines and Staff administration?
  8. Are the Program's scheduled meetings/events appropriate in terms of timeliness, duration, and frequency? 
  9. Are there any additional processes, practices, or procedures that, if implemented, would materially improve the efficiency and/or effectiveness of the Program? 

Assessment:

The Review Team should provide a brief summary statement as to the effectiveness of the Program's Execution as a result of having explored the above questions. Recommendations designed to improve this dimension should be documented along with supporting rationale. 

Section IV: Outcomes

Evaluated according to the following questions:

  1. What have been the Program's key products/outputs during the review period?
  2. What is the perceived quality of the Program's products/outputs considering such characteristics as appropriateness, completeness, thoroughness, fulfilling vital needs/interests, increasing value (cost/benefit), and improving efficiency/effectiveness?
    1. How well and to what extent were individual trip objectives met?
    2. In reviewing the proposed outcomes, to what extent were they realized as documented by the Trip Assessments?
    3. How tightly were the trips/events linked to ICANN strategies both at the corporate and regional levels?
  3. In terms of quantity, has the Program developed a sufficient number of products/outputs commensurate with goals and expectations? 
    1. To what extent were membership applications increased as a result of the trips and events?
  4. How significant and important are the Program's outcomes in terms of fulfilling its mission?
    1. What is the perspective of Community leaders (GNSO and At-Large) as to the overall effectiveness of the program compared to its original overarching purposes?

Assessment:

The Review Team should provide a brief summary statement as to the effectiveness of the Program's Outcomes as a result of having explored the above questions. Recommendations designed to improve this dimension should be documented along with supporting rationale. 

 

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