17 July 2017

Customer Standing Committee (CSC) Meeting 12

17 July 2017 @ 20:00 – 21:30 UTC

Agenda

1. Welcome and Introduction

2. Action items (only report on open items)

Action 11 2017 01	Byron to provide strawman on Remedial Action Procedures after the call	Completed
Action 11 2017 02	PTI to look into data collected with respect to submission of IDN Tables and include in addendum/table in June report	Completed
Action 11 2017 03	PTI check with vendor on adding the questions with size of TLD operator (TLD names managed by operator) on basis of self-selection	Update to be provided
Action 11 2017 04	PTI to send draft survey to CSC list to seek additional feed-back from CSC	Completed
Action 11 2017 05	PTI to report back after conversation with vendor if there are issues with implementation of suggestions and that may affect the timeline	Update to be provided
Action 11 2017 06	Secretariat to send out call for liaison to Review team CSC charter (Elaine Pruis volunteered during the June CSC call)	Completed
Action 11 2017 07	Secretariat to send overview of SLE process documentation and put item on next agenda (to be discussed agenda item 5)	Agenda Item 5
Action 11 2017 08	PTI Document the complaint / escalation as appropriate to inform CSC	Completed

3. PTI Performance June 2017

a. PTI report to CSC

b. CSC report

4. Update from Remedial Action Procedures Working Group

5. Update on Procedure for SLA Amendment

6. Update on CSC Charter Review

7. Meetings

a. ICANN59 Johannesburg – Any feedback post ICANN meeting?

b. ICANN60 Abu Dhabi (28 October - 3 November)

i. F2F CSC Meeting

ii. Meeting RySG

iii. ccNSO

iv. Review team CSC charter

v. Other groups

c. Next meeting regular meetings:

i. Thurs., August 17

ii. Fri., September 15

iii. Mon., October 16

iv. Wed., November 15

v. Fri., December 15

2017 meetings schedule can be found on Wiki: https://community.icann.org/x/pMTRAw

2018 meeting schedule can be found on Wiki: https://community.icann.org/x/kNbRAw

8. AOB

9. Adjourn