| No. | Recommendation | Recipient 1 | Recipient 2 | Recipient 3 | Thematic Group Source | Assignees | Notes |
| 21 | Encourage public campaigns on using the Internet for education, information, creativity and empowerment. | ICANN Board | ICANN Staff (GSE) | TG3 | Outreach | ||
| Social Media | |||||||
| 23 | The roles and jurisdiction of the Ombudsman should be expanded. The ICANN website should provide a clear and simple way for the public to make complaints. | ICANN Board | ICANN Staff | TG4 | Future Challenges | Future Challenges WG to follow up on the expansion of the roles and jurisdiction of the Ombudsman | |
| Social Media | Social Media WG to provide recommendations for community members to easily make complaints to the Ombudsman via the At-Large website | ||||||
| 26 | Current policy management processes within ICANN are insufficient. ICANN must implement a workable Policy Management Process System, available for use across the SO/ACs, in order to: | ICANN Board | ICANN Staff (Policy) | TG5 | Social Media | Chairs of these 3 WGs to discuss how to tackle this task | |
| • enhance Knowledge Management, | Technology Task Force | ||||||
| • improve the effectiveness of all ICANN volunteer communities, | Capacity Building | ||||||
| • improve cross-community policy-specific activity, | |||||||
| • enhance policy development metrics, | |||||||
| • facilitate multilingual engagement, | |||||||
| • create a taxonomy of policy categories, | |||||||
| • provide policy development history as an aid for newcomers. |
