Customer Standing Committee (CSC) Meeting 31

12 June 2019 @ 19:00 – 20:00 UTC

Agenda

1. Welcome and Introduction

2. Action items (only report on open items) 

Action Items From Previous Meeting

Action 03 28 2019

PTI Staff to introduce proposal for ccTLD create Service Level by May meeting. (deferred until June)

Completed

Action Items From May Meeting

Action 01 30 2019

Secretariat to draft communication to inform direct customers about SLA changes

Completed

Action 02 30 2019

PTI to check whether IANA page on complaint needs to be updated to reflect current status IANA due by June meeting

Completed

Action 03 30 2019

Full CSC to fill out skill matrix as adopted. Secretariat to circulate reminder

Completed

Action 04 30 2019

CSC chair to query issues with respect to (non-granting) travel funding request with relevant ICANN staff and Board members. Report back by July meeting

Ongoing

Action 05 30 2019

Secretariat to circulate Doodle poll for meeting in week of 10 June

Completed

 

3. PTI Performance May 2019

a) PTI report to CSC

csc-report-201905.pdf

b) CSC report

CSC May 2019 Report_redlined.docx

4. Changes to SLAs

Service Levels for the ccTLD Creation and Transfer Process - V1.docx

a) ccTLDs

b) Technical Checks

c) LGRs

5. IFRT Update

6. CSC Member Selection Process

7. Next Meeting: Propose to have a virtual July Meeting to approve CSC report. Subsequent meeting is proposed for: 15 August, 18:00-19:30 UTC

8. AOB

9. Adjourn

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