Customer Standing Committee (CSC) Meeting 17
14 December 2017 @ 20:00 – 22:30 UTC
Agenda
1. Welcome and Introduction
2. Update SLA change process
3. Discussion with the CSC Charter Review Team
4. Action items (only report on open items)
Action 16 2017 01 | Arrange call with Sam, Kal and Jay on advice and remarks on threshold | Completed |
Action 16 2017 02 | Include update and discussion as agenda item 15 November (November call cancelled; deferred to December call) | Completed |
Action 16 2017 03 | Include update Trang and/or Sam on agenda 15 November & 15 December 2017. | Completed |
Action 16 2017 04 | Provide response rate on after service survey to Naela |
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Action 16 2017 05 | Reschedule 15 December meeting to 14 December usual time | Completed |
Action 16 2017 06 | Schedule additional hour for meeting on 14 December to discuss initial findings CSC charter review team | Completed |
5. PTI Performance November 2017
a. PTI report to CSC
b. CSC report
6. Update from Remedial Action Procedures Working Group
7. ICANN61 Puerto Rico
Tentatively Scheduled Meetings:
CSC Public Meeting, Block 5, Sunday, 11 March
CSC Wrap Up Meeting, Lunch, Thursday, 15 March
8. 2018 CSC Schedule: https://community.icann.org/x/kNbRAw
9. AOB
10. Adjourn
