Attendees: 

Sub-group Members: Asha Hemrajani, Cheryl Langdon-Orr, Herb Waye, Sebastien Bachollet 

StaffCharla Shambley, Karen Mulberry, Laena Rahim, Larisa Gurnick, Lars Hoffmann

Apologies:  

** If your name is missing from attendance or apology, please send note to acct-staff@icann.org **


Transcript

Recording

Agenda

•Roll Call / Apologies – Welcome
•Report from staff external review of the ICANN Ombuds Office
•Possible road map and timeline
•Review of the document
–“Complaints” OfficeS
•Next meeting
–#18 ? 2017
•AOB

Notes  (including relevant parts of chat):

1. Roll Call / Apologies – Welcome

2. Report from staff external review of the ICANN Ombudsman Office

- Lars went over the RFP vendor assessment for the Ombudsman Review.  Overview of the 

procurement process that was unertaken to review the bidders and determine after assessmemnt by several members against the criteria that was identified.  The most important 

element was understanding and knowledage of Ombudsman and ICANN.  When over the 

evaluation criteria that was used.  After review contracted with Cameron Ralph LLC to 

conduct the review of the Ombudsman.  

For additional information see Cameron Ralph, LLC in case anyone needs it - http://crkhoury.com.au[crkhoury.com.au]/

- Vendor will be attend the ICANN58 meeting in Copenhagen.  Potential for Subgroup to 

hold a call with the vendor and discussion relevant detaials that might be relevant for the 

review.   Possible meeting at ICANN58 with vendor and subgroup particpants.

Questions raised:

Asha - Budget who is paying for vendor travel, ICANN will pay for travel and the dates are 

Friday (10) to Tuesday (14).  They will be available to meet during these times.

CLO - noted prior experience with vendor, however the report was for adAU Board on 

governance

Sebastien - potential issues, raised questions with prior work and assessment

Asha - question on expertise - review slide on expertise of vendor.  Can the cost of the 

review be shared?    Will investigate if the cost can be shared for transparency.  Will share 

what can be shared.

Sebastien- Did you know of the selected vendor’s role in auAD work on goverance?  Will need to check into list of expernences and will provide response.

Lars - can a call be arranged for Tuesday with the vendor?

Asha - question on timeline for the assessment.  Response still within the boundary's of the 

timeline estimate. All canidates were asked if they could be flexible and work longer on the 

reivew if more time was determined to be needed, in particular if the WS2 timeline was 

extended.  Discussion raised the importance of having a good report over staying with the 

current timeline. 

 

ACTION ITEM:  Send out Doodle poll to select time to hols a call with the vendor on 

Tuesday (7 March), proposed 11 am in Australia 

NOTED that time for the call is a one time exception to the set WS2 call slots to accomodate holding the call with the vendor.  Also suggestion to include 0500 UTC as a possilbe time slot for the call

Question - do we need a face-to-face meeting with the vendor during ICANN58? 

ACTION ITEM - Work with Staff to arrange a meeting with vendor in Copenhagen, 

including a room.  Potential to ask Herb to use the Ombudsman Office as the location for themeeting

ACTION ITEM - develop a list of people to attend the meeting with the vendor - send a noteto subgroup list with some information to reivew and to send to Sebastien and Lars and list 

of people to reach out to.

Sebastien noted disappointed that subgroup or a portion of the group was not involved in theselction process...  Hope that in the future that others might be involoved 

3. Possible road map and timeline

4. Review of the draft document prepared by Sebastien "ICANN Offices Ombudsman, 

Complaints &?"

“5. Complaints” Offices

6. Next meeting - Calendar

Reviewed the dates that have been scheduled for future meetings through May 2017

7. AOB

Reviewed the work inter-depencies with Ombudsman subgroup work 


Documents Presented

CCWG_WS2_DT_Ombuds_#17_V2.pdf

Chat Transcript

  Yvette Guigneaux: Welcome all to the WS2 - Ombudsman Subgroup - Meeting #18 |  06 March @ 05: 00 UTC.!

  Herb Waye Ombuds: Greetings

  Cheryl Langdon-Orr (CLO): hi Herb

  Yvette Guigneaux: good day all -

  Asha Hemrajani: Hello all

  Asha Hemrajani: Yvette I lost audio on the computer as soon as I received a dialout

  Asha Hemrajani: is that normal

  Yvette Guigneaux: no its not

  Yvette Guigneaux: would you like me to call you back?

  Asha Hemrajani: Yes I will disconnect both

  Yvette Guigneaux: Asha - can you give me your number? 

  Yvette Guigneaux: the one you would like to be dialed out at

  Asha Hemrajani 2: Yvette, all good now.  Many thanks

  Yvette Guigneaux: oh ok perfect -

  Yvette Guigneaux: =)

  Yvette Guigneaux: here is the link from the slide for Cameron Ralph, LLC in case anyone needs it - https: //urldefense.proofpoint.com/v2/url?u=http-3A__crkhoury.com.au_&d=DwICaQ&c=FmY1u3PJp6wrcrwll3mSVzgfkbPSS6sJms7xcl4I5cM&r=xjNMRR-fjlgBx7tqUEv8lZv2O9RJyMyqWkymcecegCUuwDxFVsW6VBuvkqKnS_lk&m=09bCQUbFO4Ri9qAB9bYyORDB6u52etQW484DYjp9IyU&s=uiDAmLj5qtLb3trcmuGmBjGi5yVyYowVDZK9qKgRg8c&e=

  Asha Hemrajani 2: new hand Seb

  Cheryl Langdon-Orr (CLO): indeed I do

  Herb Waye Ombuds: I will be landing in Copenhagen Wednesday and available from Thursday on

  Asha Hemrajani 2: I will only be in Copenhagen on Saturday onwards. 

  Asha Hemrajani 2: For call with the consultants please could we do this 10am Australia time, anything earlier I will not be available unfortunately

  Cheryl Langdon-Orr (CLO): fine for me

  Cheryl Langdon-Orr (CLO): that's 2300 UTC

  Herb Waye Ombuds: So 8 AM Tuesday is 4 PM Monday in Ottawa?

  Asha Hemrajani 2: 11am Australia time would be better!

  Herb Waye Ombuds: or 4 PM Tuesday?

  Herb Waye Ombuds: I will be on a plane to Copenhagen

  Karen Mulberry: Certainly

  Herb Waye Ombuds: I will be happy to host

  Karen Mulberry: We can look at options to hold the call outside of the WS2 time slots

  Herb Waye Ombuds: not expected for Chris to be there

  Herb Waye Ombuds: I can pass on contact info for both Chris and Frank

  Asha Hemrajani 2: yes please Karen.  Same time as current timeslot (ie right now) would also be a good option in the doodle poll

  Asha Hemrajani 2: yes good idea Herb

  Lars Hoffmann: sebastien - i would also be happy to send a note to the list to ask for input.

  Herb Waye Ombuds: Thank you Lars for the summary

  Lars Hoffmann: thank you everyone. safe travels and see you in the mark of den!

  Herb Waye Ombuds: All is good Seb, merci

  Larisa Gurnick: Safe travels all

  Herb Waye Ombuds: See you all in Copenhagen safe travels

  Asha Hemrajani 2: Thank you all.  See you all  in Denmark

  Cheryl Langdon-Orr (CLO): safe travels to those who are attending CPH meeting...  bye for now

 



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