Customer Standing Committee (CSC) Meeting 25

17 December 2018 @ 19:00 – 21:00 UTC

 Agenda

 

1. Welcome

 

2. Action items (only report on open items, all completed)

 

Action 01 24 2018

CSC to look at language CSC Effectiveness Review team assessment matrix

Completed

Action 02 24 2018

Report to be sent out

Completed

Action 03 24 2018

CSC to schedule face-to-face meeting during ICANN AGM going forward. Agenda to be drafted well ahead of the meeting.

Related: CSC to meet with members of the ICANN Board during community forum meeting

Completed

Action 04 24 2018

Secretariat to schedule CSC F2F during AGM and Community Forum for block 2 on Monday (after opening ceremony)

Completed

Action 05 24 2018

By Mid-November Trang (ICANN Org) to share major milestones project plan to get to ICANN and PTI approval for changing IANA Naming Function Contract with respect to the Service Levels change process

Ongoing

Action 06 24 2018

Trang to share by next meeting with CSC:

  • Procedures themselves
  • IANA Contract Draft Amendment
  • Mock-up of webpages, referencing the SLA
    SLA webpage v2.pdf

Ongoing

Action 07 24 2018

Naela to provide background information with respect to proposed changes actual service levels (as already identified)

Completed

Action 08 24 2018

Secretariat to provide update RAP Procedures plus explanation of required changes before next meeting

Completed

Action 09 24 2018

Secretariat to schedule next CSC meeting for 2 hours at convenient time for all

Completed

 

3. PTI Performance November 2018

a. PTI report to CSC

csc-report-201811.pdf

b. CSC report

CSC November 2018 Report_redlined.docx


4. SLA Change Mechanism

Overview Materials with project dates.docx

Document provides some visuals for document requirements, the process flow for amending the IANA Naming Functions Contract: Annex A, a text based project plan and the same plan but in a more visual calendar format.

Procedure for Modifying the Process for Amending the IANA Naming Service Level Agreements.docx

This is the latest process version for how to amend a SLA. Please note we have now shown how the original table format which created 4 categories of SLA change types is fully captured in the process.

SLA Amendment Process_Draft for Consideration.docx

Procedure for Modifying the Process for Amending the IANA Naming Service Level Agreements: latest version for a mechanism allowing us to change the SLA Amendment Process.

NAI_1504568365_4_ICANN - PTI - Amendment to IANA Naming Function Agreeme.._.pdf

Amendment to IANA Naming Function Agreement

 

5. RAP Update

draft RAP revisions November 2018 clean.pdf

 

6. Progress CSC Related Reviews

  1. Effectiveness Review
  2. IFRT

 

7. Evaluation of CSC Barcelona Meeting: Lessons Learned Going Forward

 

8. CSC F2F Meeting in Kobe: Monday 11 March, Block 2 or 3

 

9. Next Meeting: Tuesday, 15 January 2019

            a. Fixed time for meetings (19:00-20:30 UTC)

           

10. AOB

11. Adjourn

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