Building a culture of accessibility.

Task	SWOT	SMART	Priority/ Time Frame * / Level of Effort **
Stocktake of what ICANN already does to address accessibility	Opportunity	Specific Determine the compliance ( ADA)and overall effectiveness of the ICANN actions MEASURABLE( Outcomes) Summarize the list and bring it back to the group and provide a 'temperature gauge' of actions vis a vis other similar US based 501 C organizations Achievable Survey and interviews key staff responsible for the wide range of compliance from Website, HR, event planning etc Results Realistic depending on timeline Number of interventions TIME Measure difference (over specific time?)	1 / a:a / low level of effort confirm
Disability awareness toolkit be developed Creation of a general toolkit for for ICANN staff and At-Large community Creation of a specific toolkit for registry/registrar community Creation of webinar/video	Opportunity	Specific Research best practices for organizational toolkits/checklists Assess budget considerations Appoint key researcher and team Organize and delivery of webinars/short video Measurable Determine number of topics Set format ie. Ebook Wiki, PDF, Video etc Achievable Assuming budget support Collate existing training material Creation of the 'basket' of tools to help organization be compliant to ADA and be inclusive to the persons with disabilities Survey organizations on their recommendations for toolkit Results Creation of general disability awareness toolkit Creation of specific disability awareness toolkit for the registry/registry community ie web-assessment tools, W3C and WCUG compliance Number of downloads of kit Number of attendees of webinars Number of end user feedback Time Draft 6 months Final 12 months	Part 1: 1 / a:b / medium effort Part 2: 2 / a:a / medium effort
Stocktake of what the Domain Name Industry already does to address accessibility	Opportunity & weakness	Specific Create a Survey Monkey to be sent to key players Measurable Assessment of the range of compliance in the Domain Name industry Determine the leaders in the industry Achievable Assess the results of the survey Provide recommendations and create action plan Results Number of surveys sent Number of survey responses Number of recommendations Time six months	3 / a:c / med effort
Disability awareness training be provided	Weakness	Specific Design and delivery training sessions Integration of training into the ICANN Academy Measurable Create a climate of attitudinal change towards being inclusive in the representation of the disabled in images, language, conference planning etc Achievable Design and delivery of disability awareness training similar to gender sensitivity training to build a culture of inclusion Hire appropriate consultant Results Number of attendees Post training polling/surveys Six month surveys of attendees to determine lasting impact Time Two years	1 / b:c / medium effort
Keynote speakers at ICANN meetings to include representatives from disability community	Opportunity	Specific Act on short list recruitment of motivational speaker at the ICANN meetings Raising the awareness of persons with disabilities is similar to the efforts made by Black History Month showcasing the achievements of the community. results in tangible benefits Measurable Recruitment and appointment of speaker(s) Achievable Followup upon previous recommendations base by ALAC members for speakers which has been ignored Results Number of speakers Number of presentations Time one year	1 / a:a / low effort
Offer disability showcase events at ICANN meetings demonstrating various innovative ways people with disability use the Internet	Opportunity	Specific Organize in ICANN village a demonstration of various tools and individuals who's lives are changed by inclusive technologies Measurable Build the culture of awareness by showcasing best practice and gather qualitative and quantitative information from end users Achievable Build a culture of awareness and acceptance requires sharing knowledge and innovation through 'show and tell' Results Number of technologies demonstrated Number of individuals volunteered Number of attendees Time One Year	2 / a:a / medium effort
“Accessibility Champions” amongst ICANN staff be identified	Weakness	Specific Appointment of ICANN staffer to be the champion within ICANN and the point person Measurable Set budget for assigned staff Set job duties to assigned staff Build awareness throughout ICANN ecosystem Achievable Open communication of staff person to the ICANN community Act on issues Creation of implementation plan Results Assigned single staff time to be responsible for this task Expand role to ICANN team participation to be cross ICANN implementation Time Six months part time	1/ a:a / low effort
ICANN encourage employment of staff with disability	Strength & weakness (consider employment in developing countries)	Specific Assess the current hiring policies and number of persons with disabilities in organization Deliberate HR recruitment of persons with disabilities for positions at ICANN Measurable Number of potential positions for hiring Set goals for hiring Achievable Creation of concrete hiring plans and assessment of job duties for suitable hiring requirements ie. remote hiring etc Results Hiring of three persons with disabilities Time One year	2 / b:c / medium effort
Incorporate an accessibility trigger in policy development as well as ICANN processes and practices ( UNCLEAR ON MEANING OF THIS )	Opportunity	Specific Measurable Achievable Results Time	2 / b:b / medium effort
ICANN websites meet internationally recognised W3C Web Content Accessibility Guidelines (WCAG) v2.0 Level AA. This includes captioning of videos	Opportunity	Specific To be inclusive we should advocate that all the videos have CC on videos, NOT YouTube due to the high error factor Measurable Implement AMARA and other tools to ICANN educational videos Achievable Adopt guidelines and rollout the changes Results Compliance of ICANN websites for mobile and PC Compliance of ICANN mobile applications Number of video closed captioned ( not YouTube) Time one year	1 / a:c / high effort
Development of ICANN policy on web accessibility	Strength & Opportunity	Specific Collate standard web accessibility policies Draft appropriate policy document Measurable Benchmark suitable policies Determine the practicality of the policies Achievable Rapidly create a suitable policy Implement timelines for implementation Assess results Results Creation and implementation of appropriate policies per department. ie. website, travel, conferences, hiring etc Time six months	1 / a:a / low effort
Encouragement of ccTLDs to develop a best practice guide on web accessibility		Specific Presentations to ccTLD membership Request ccTLD assign a point person for this issue Measurable Solicit data from point person from ccTLD on the distribution to it's membership the toolkit Achievable Scope of project, build the dream and assess the results Results Number of guides distributed Number of attendees to information webinars Time Two years for implementation stage and then ongoing	3 / a:c / medium effort
Encouragement of registries to use the best practice guide in relation to registrars - in particular to alert registrants to use WCAG v2.0 when developing websites		Specific Raise the awareness to the registries of the importance of compliance Solicit registrar champions for this issue and promote the issue within the community Provide tools to the registrants to be compliant Measurable Solicit survey data on adoption Achievable Create a baseline and ongoing measurement in the adoption and dissemination of information Results Number of presentations at ICANN meetings Number of downloads of toolkits Time Two years	3 / b:c / medium effort

Ensuring minimal barriers to participation and engagement with ICANN processes and practices

Task	SMART	PRIORITY
ICANN to consider adapting/adopting other existing accessibility meeting guidelines	Specific Examine the site selection criteria for ICANN meetings for compliance to ADA building guidelines Efforts to placement of attendees who have mobility challenges to be closest to the ICANN venue Measurable Use accessible checklist for grading event Achievable Set a suitable timeline for adoption of the criteria Results Full implementation of checklist Grade the meeting for compliance to checklist Time 2016 ICANN Meetings	1 / a:a / low effort
ICANN meetings will where possible and practical be accessible for people with disability including real-time captioning and other facilities on request such as sign language interpreters and Braille materials	Specific Set goal and timeline for start of implementing inclusive measures Measurable Poll participant use of new resources Roll out captioning for Online meetings Achievable Set budget and timelines for implementation Results Provide materials that are truly accessible ie. size of font, colours etc Captioning of Adobe Connect meetings Complimentary signing at all Opening and Closing ceremonies Time 2015 for captioning Adobe Connect meetings 2016 signing	1 / a:b / medium effort
Communication tools such as web conferencing be as accessible as possible and practical	Specific Deliberate actions using appropriate web accessible tools, some web conference tools are not compliant Measurable Assess web conference tools ie. Adobe Connect for accessibility compliance Use of Captioning during meeting Achievable Roll out as pilot Results Post meeting polling on Adobe on use o captioning Number of meetings using captioning Time Immediate	1 / a:c / medium effort
All ICANN information material is produced with good colour contrast and with sans serif fonts in an adequate size.	Specific Adoption of print/web quality standard Measurable Use suitable tools to assess all materials for compliance to standard Achievable Provide standard to communication and reminder for compliance Results Consistencies of use Time Immediate	2 / b:c / medium effort

Key:

Priority 1 - Highest, 2 - Secondary, 3 - Tertiary; N/A = Not (reasonably) Achievable

Level Of Effort marked using a Star Rating * (1) Low Effort, ** (2) Moderate/Medium, or *** (3) Higher / but still Reasonable Effort Required, N/A = Not (reasonably) Achievable

Time Frame for Start/Completion of Project** a. less than 6 months; b. 6-18; c. 18 months or longer

ALSO need to add Mind mapping and other 'visualisations' and ICANN based reference, papers policies etc., link to other frames.