Agenda:  

9:00 a.m. - 10:30 a.m.         Opening program, discussing ground rules for the group role of effective facilitator, and emotional intelligence.

10:30 a.m. - 10:45 a.m.       Break

10:45 a.m. - 11:45 a.m.        Facilitation Skills:  Interpersonal effectiveness, understanding operating styles, paraphrasing, questioning, reframing and virtual communication effectiveness.

11:45 a.m. - 1:00 p.m.         Skills practice in effective communication

1:00 p.m. - 2:00 p.m.           Lunch

2:00 p.m. - 3:30 p.m.           Facilitation Skills:  Handling conflict, and mediation

3:30 p.m. - 3:45 p.m.           Break

3:45 p.m. - 5:45 p.m.           Resistance/Conflict/Mediation breakouts:  These breakouts will focus on collaboration skills applied to conflict situations using ICANN specific scenarios

5:45 p.m. - 6:00 p.m.           Closing

Agenda:  

9:00 a.m. - 9:15  a.m.           Intro Day

9:15 a.m. - 10:45 a.m.         Spy Exercise:  Building and Accelerating Trust;  Ladder of Inference and Trust Equation

10:45 a.m. - 11:00 a.m.       Break

11:00 a.m. - 12:30 p.m.       Facilitation Challenges:  Breakouts discuss specific meeting challenges and get advice using solution circle method

12:30 p.m. - 1:30 p.m.         Lunch

1:30 p.m. - 2:30 p.m.           Facilitation Skills:  Handling disruptive behaviors with an emphasis on how to maintain control without being controlling

2:30 p.m. - 2:45 p.m.           Break

2:45 p.m. - 5:15 p.m.          Running meetings practice using facilitator chosen topics for the meeting with disruptive roles assigned to group members to portray with the facilitator handling those behaviors and getting the meeting back on track. Break included

5:15 p.m. - 6:00 p.m.          Action planning; Program closing

Theme:

“ICANN from whence to whither”: Where did we come from? Where are we going? What  do we need to get there successfully?

Cocktail and moderated debate between Sally Costerton, David Olive, and Wolfgang Kleinwächter

Moderator: Marilyn Cade

Agenda: 

Welcome - Sandra Hofericter and David Kolb (2 min)

Where did we come from - Wolfgang Kleinwächter (10 mins)

Where are we?- Wolfgang Kleinwächter, Sally Costerton, David Olive (10 mins)

Where are we going? - Wolfgang Kleinwächter, Sally Costerton, David Olive (10 mins)

Questions and Answers - All (15 mins)

Closing comments - Sandra Hofericter and David Kolb (2 min)

• Session 1: 
  • Specific introduction to each of ACs and SOs; covering their operations and dynamics 
  • Specific introduction to the board; covering its operations and dynamics 
• Session 2
  • Balancing rights and obligations; this includes discussion privacy and property rights and the interplay between conflicting rights. 
• Session 3 
  • Competition, consumer trust, consumer choice and the global public interest 
• Session 4
  • How does cross‐constituency coordination works? One possible technique includes role‐play

Agenda:

9:00 a.m. to 10:30 a.m.        Specific introduction to each of AC/ SO, NomCom and to the board covering their operations and dynamics [all participants for their SG]

10:30 a.m. to 11:00 a.m.       Break

11:00 a.m. to 12:45 p.m.       How does cross-constituency coordination works? One possible technique includes role-play

12:45 p.m. - 2:00 p.m.          Lunch 

2:00 p.m. - 3:30 p.m.            Competition, consumer trust, consumer choice and the global public interest [Cheryl Langdon-Orr]

3:30 p.m. - 4:00 p.m.            Break

4:00 p.m. - 5:30 p.m.            Balancing rights and obligations; this includes discussion privacy and property rights and the interplay between conflicting rights. [Robert Guerra]

5:30 p.m. - 6:00 p.m.            Conclusion