List of questions for the GAC Underserved Regions WG Survey

 

 

The survey below is being conducted to better understand the challenges and capacity needs of GAC members in countries and regions with comparatively low levels of participation in ICANN activities and in the global Internet economy generally.

 

GETTING TO KNOW YOU

  • First Name
  • Family Name
  • Country [link to UN USR countries]
  • What is your background/ stakeholder group?
    • Academia
    • Business
    • Civil society
    • Government
    • Other, please specify:
  • How would you describe your knowledge of ICANN?
    • Newcomer
    • Some knowledge about ICANN and its Constituencies’ work
    • Familiar with ICANN and its Constituencies’ work
    • Very familiar with ICANN and its Constituencies’ work

UNDERSTANDING THE ICANN COMMUNITY

Internet Corporation for Assigned Names and Numbers (ICANN)

  • How would you describe your knowledge of ICANN:
    • Newcomer
    • Some knowledge about ICANN and its Constituencies’ work
    • Familiar with ICANN and its Constituencies’ work
    • Very familiar with ICANN and its Constituencies’ work
  • Do you think you have enough information to understand what ICANN is and does? (Y/N)
    • If no, why do you lack information?
  • If you know of ICANN, do you think you lack information on specific topics/areas of work? (Y/N)
    • If yes, which topics would you like additional information on?
      • Generic Top Level Domains
      • Country Top Level Domains
      • ICANN Bylaws
      • RAA agreement
      • Policy Development Process
      • Others, please specify:

Governmental Advisory Committee (GAC)

  • Are you a member of the GAC?
    • If No, would you consider becoming a member and do you know the process required to join the GAC?

 

  • If Yes,
  • Do you think you have enough information to understand what the GAC is and what it does? (Y/N)
  • Within the GAC, do you think you lack information on specific topics? (Y/N)
  • If Yes, which of the following subjects/topics would you need more information about?
    • Internationalized Domain Names (IDNs)
    • Country Code Top Level Domains (ccTLDs)
    • New generic Top Level Domains (New gTLDs)
    • Two characters
    • Three characters
    • Cross-Community Working Group Accountability Work stream 2 (CCWG -AWS2)
    • IANA Transition
    • Others, please specify:
  • Which is your primary ICANN community?
    • (Specify) ……………………
  • Are you a member/contributor of any GAC or ICANN working groups or committees? (Y/N)
    • If yes, how many?
      • One
      • Two
      • Three
      • More than 3

DOCUMENTATION

  • What do you think from the menu below would facilitate your understanding of ICANN and its Constituencies’ role and work?
    • Capacity Building sessions
    • One-on-one meetings with staff
    • Webinars
    • Others, please specify:
  • What means of communication do you think are best to engage the community on specific subjects?
  • How easy is it for you to access documents?
    • Easy
    • Relatively easy
    • Not easy
    • Very difficult
  • How regularly do you visit the ICANN and its constituencies' websites to obtain information?
  • Are you subscribed to any of ICANN newsletters, forums, or any other websites that have enabled you to better understand the functioning of the Domain Name Ecosystem?
  • Do you think the information provided relating to the Domain Name Industry is useful enough and responds to your needs?

ICANN MEETINGS

  • Have you attended an ICANN Meeting? (Y/N)
    • If yes, around how many?
  • How important do you think ICANN Meetings are in understanding ICANN’s work and processes?
    • Not important
    • Not very important
    • Important
    • Very important
    • Highly/Extremely important

OUTREACH

  • Are you aware of the outreach efforts conducted by ICANN? If yes, which ones?
  • Do you know of , follow or attend a ny other events conferences, forums, and events related to Internet and the Domain Name Industry?
  • Do you know about ICANN’s engagement offices and hubs? Do you have one in your region?
  • Have you met/liaised with any of ICANN’s team from Global Stakeholder Engagement Government Engagements,
    • others please specify
  • Never
    • Very rarely
    • Occasionally on an adhoc basis
    • Yes, periodically
    • Yes, regularly

YOUR NEEDS

  • What is the nature of your work?
  • What are your needs, regarding your work, related to ICANN activities?
  • What is the most challenging Internet related topic of interest you have experienced?
    • Have you been able to obtain the answers you were looking for? (Y/N)
      • If yes, how?
      • If no, what are the challenges?
        • Lack of information
        • Too much information / Difficulty to find specific information
        • Language
        • Other, please specify:
  • What are your main challenges in optimising the effectiveness of your participation in ICANN related activities? (Indicate all that apply in numbered order of significance)
    • Insufficient human resources to adequately cover
    • ICANN Information overload
    • Lack of understanding of the content/issues
    • Lack of relevance of the content/issues to local priorities
    • Other (Specify) ……………………
    • Other (Specify) ……………………
  • How can ICANN assist you in optimising the effectiveness of your participation in its activities?
  • What are the main challenges in growing the DNS industry / Internet economy in your jurisdiction? (Indicate all that apply in numbered order of significance)
    • Limited potential market size
    • Service access and affordability issues
    • Insufficient digital literacy
    • Entrepreneurs /service providers insufficiently aware of business possibilities
    • Consumers insufficiently aware of market/service possibilities
    • Lack of confidence in security and reliability of the technology/services
    • Limited local expertise and capital
    • Lack of relevance to local needs/priorities
    • Other (Specify) …………………….
    • Other (Specify) …………………….