IANA NAMING FUNCTIONS
• Presentation: "IANA: 3 Years Since the Transition", ICANN66 Session slide deck, and meeting recording.
PTI PERFORMANCE
• IANA Reporting on Performance
• PTI produces monthly reports on its performance for its three functional areas.
• The IANA Dashboard provides real-time reporting of performance metrics defined by the naming community for root zone management performance.
• Audit Programs: We are committed to ensuring the security and stability of the Internet's unique identifier systems. As part of this commitment, we conducts two third-party audits each year on different aspects of the IANA functions we provide. These audits evaluate our service organization controls (SOCs) against the “Trust Services Principles and Criteria”.
IANA Services Customer Feedback Surveys
2018: https://www.iana.org/reports/2018/customer-survey-20181206.pdf
2017: https://www.iana.org/reports/2018/customer-survey-20180118.pdf
2016: https://www.iana.org/reports/2017/customer-survey-20170111.pdf
2015: https://www.iana.org/reports/2015/customer-survey-20151115.pdf
2014: https://www.iana.org/reports/2014/customer-survey-20141217.pdf
2013: https://www.iana.org/reports/2013/customer-survey-20131210.pdf
• The IANA functions received the EFQM Committed to Excellence Certification in 2013. This model continues to drive PTI’s commitment to constant improvement.
