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gTLD Marketplace Health Index (Beta)

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Olivier Crepin-Leblond     TBC

For information about this Public Comment, please click here 
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FINAL VERSION TO BE SUBMITTED IF RATIFIED

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FINAL DRAFT VERSION TO BE VOTED UPON BY THE ALAC

The final draft version to be voted upon by the ALAC will be placed here before the vote is to begin.

 

 

The ALAC welcomes the publication of this first set of gTLD marketplace Health Index. This is a natural progression based on the work of ICANN Community into Competition, Consumer Trust and Consumer Confidence in new gTLDs.

The ALAC proposes a number of additions/improvements, a number of which are listed already in the section on pages 14 and 15.

Robust Competition (Page 2 -3)

All in all, consumers (registrants) are the factors that move the market – the ones who pay - so we should find ways to get more insight on their needs and behaviours. This should be taken into account for future developments.

Geographic Diversity

Both metrics presented for Registrars and Registries appear to be focussing specifically at the offering, rather than the market take-up. Focussing on the offering does not allow for detection of undue market domination.

Registrars

The current graphs show a simple metric of geographic diversity of Registrars across regions and their development against time. The metric itself shows neither a conclusive growth nor a reduction in offering. It does show an ongoing imbalance worldwide – and this is helpful.

However, this metric appears to over-generalise the nature of a Registrar. Indeed, the Generic Top Level Domain offering varies greatly across Registrars. Treating a Registrar that exists as a service to its own clients of other services, with a general registrar that derives most of its income from registering domains is a trivial way to compile these statistics.

See under “Competition” for suggestions on more metrics.

Registries

The same comment can be made for Registries. Again all Registries are treated in the same way, whether they are catering for a community, a brand, a service, a generic name, a geographic location, etc. There needs to be more detail for this metric to be useful.

Competition (Page 4)

The metrics presented on page 4 of the report are very helpful. However, the ALAC believes that more can be done when it comes to tracking competition, especially when it comes to market influence and control.

True competition in a market is not solely a measure of the market offering (how many suppliers there are) but also revolves around the share of market from the leading competitors. An example of such statistic, solely for new gTLDs is shown on https://ntldstats.com/registrar

Large competitors have more advertising power to reach a wider audience, hence this metric would be very important. When it comes to Registrars, they also have a significant say in the success of a Top Level Domain.

Looking at the overall Domain Name market, a metric tracking share of market, such as the one shown on http://www.domainstate.com/registrar-stats.html is much more suitable to show whether competition is being stimulated. It appears that so far the vast majority of the market is controlled by one major player. When it comes to the offering on a per country basis, the statistic shown in http://www.domainstate.com/top-country-registrars.html speaks for itself.

The ALAC recommends that the trends shown on the above examples should be tracked in addition to the metrics showing the number of registrars in each country and region.

When it comes to metrics about Registries, whilst there is some worth in compiling the metrics presented, a better metric would be to track the market share of gTLDS, as in http://www.domainstate.com/registrar-tld-breakup.html

For Registries, It is worth noting that only like for like gTLDs compete against each other. For example, brand gTLDs do not broaden competition. A health related gTLD does not compete with a gambling related gTLD. So the true extent of competition is really amongst the more generic gTLDs, plus those that compete on a like for like basis in a specific trade.

The graphic showing the growth of the overall domain name market on page 5 is helpful in showing whether the market is healthy as growth shows health. It might be interesting to compare this growth with the total growth in registration of domain names including Country Code Top Level Domains (ccTLDs) and show the growth in registrations under ccTLDs on the same graph too. But just counting the number of registrations in gTLDs is not enough. Other metrics like for instance “Information density of a TLD” or “Domains with DNS” may offer a more complete view. One really needs to dig a level deeper that tracks the actual use of a TLD. How do registrants use the domains? Are they in parking, for sale, without DNS ? Are they used by individuals, associations, companies, government agencies ?

Second Level Domain name additions and deletions in gTLDs: The graphics shown on pages 6 to 9 are helpful. The ALAC proposes that a single graph should show additions and deletions using the same axis (Figure 11 and Figure 16).

Pages 6,7,8 and 9. Stats about growth and deletions have to take into account pricing and market policies. Some registries offer domains for free or a very reduced fee. This significantly affects statistics and should be stated too.

 

MarketPlace Stability

The metric presented are very useful. However, as seen in the "Competition" section, it is not just how many new players do we have (Registries and Registrars) but the market share of each one, for different TLDs or families of TLDs. And symmetrically, the count of the number of TLDs should include their market share too. In addition, statistics per country/region would be welcome in Figure 19.

 

Trust

The metrics shown on pages 11 and 12 are useful.

Accuracy of WHOIS Records

A line/bar graphic showing the ongoing accuracy on a quarter by quarter basis, rather than as a pie chart, would be more helpful. Furthermore, it would be interesting to see WHOIS accuracy trends on a per top level domain basis, thus showing which top level domains are more likely to be trusted.

A line/bar graphic showing the ongoing accuracy on a quarter by quarter basis, rather than as a pie chart, would be more helpful for the Number of UDRP and URS Decisions against gTLD Registrants.

Furthermore, It would be interesting to note why registrars are, voluntarily or involuntarily, deaccredited. Was that due to high ICANN fees, non compliance /legal, technical, etc), lack of interest, etc?

Further Metrics on page 14 and 15 of the report are absolutely supported.

 




 

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FIRST DRAFT SUBMITTED

The ALAC welcomes the publication of this first set of gTLD marketplace Health Index. This is a natural progression based on the work of ICANN Community into Competition, Consumer Trust and Consumer Confidence in new gTLDs.

The ALAC proposes a number of additions/improvements, a number of which are listed already in the section on pages 14 and 15.

Robust Competition (Page 2 -3)

Geographic Diversity

Both metrics presented for Registrars and Registries appear to be focussing specifically at the offering, rather than the market take-up. Focussing on the offering does not allow for detection of undue market domination.

...

When it comes to metrics about Registries, whilst there is some worth in compiling the metrics presented, a better metric would be to track the marketshare market share of gTLDS, as in http://www.domainstate.com/registrar-tld-breakup.html

...

Second Level Domain name additions and deletions in gTLDs: The graphics shown on pages 6 to 9 are helpful. The ALAC proposes that a single graph should show additions and deletions using the same axis (Figure 11 and Figure 16).

 

MarketPlace Stability

The metric presented are very useful and the ALAC has no further suggestions for more metrics in this category.

 

Trust

The metrics shown on pages 11 and 12 are useful.

...

Further Metrics on page 14 and 15 of the report are absolutely supported. 

Conclusion

A good start to the statistical gathering and analysis, that is welcome by our Community, but more needs to be done.