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• Service Level Agreement Change Procedures: The SLAs are enforceable by ICANN through the IANA Naming Functions Contract it holds with PTI. This process was developed to enable timely amendments to service levels that fall into a number of defined categories. This same document also holds the Procedure for Modifying the Process for Amending the IANA Naming SLAs, should the change process itself need modification.

2022 - 2023 CSC EFFECTIVENESS REVIEW

In accordance with Section 17 of the ICANN Bylaws and the CSC Charter, the effectiveness of the CSC is to be reviewed two years after its first meeting, and then every three years, using a method determined by the ccNSO and GNSO. In September 2018, the ccNSO and GNSO Councils adopted a Template to conduct the first Effectiveness Review. In August 2021, the ccNSO and GNSO Councils adopted the Terms of Reference for the second CSC Effectiveness Review, using the same template as the first review supplemented with a question on whether the recommendations of the first review had been implemented and were effective.

March 2023 CSC Effectiveness Review Final Report: https://gnso.icann.org/sites/default/files/policy/2023/correspondence/csc-to-gnso-council-et-al-17mar23-en.pdf

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