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FAQ


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Click each question to reveal the answer.



General Program Questions

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 Why is the program now called CROP rather than CROPP?

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Answer: Following another successful implementation of the Community Regional Outreach Pilot Program (CROPP) in FY17, the “pilot” program label has been was removed and the activity has been moved to the Policy Development Support budget as program is now part of the the core activities to be under the annual Policy Development Budget, coordinated by that Policy staff in collaboration with the Global Stakeholder Engagement (GSE) team. The program will therefore be called Program was therefore titled the Community Regional Outreach Program , removing the word "pilot" from its title(CROP) with effect from FY18.


Outreach Strategy Plan Questions

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 My organization completed an Outreach Strategic Plan for CROP-FY19. Can we just reuse it for FY20's program? 

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Answer: It is understood that certain elements of the an Outreach Strategic Plan may be replicated for the next fiscal cycle; however, the content should be based upon a fresh perspective as to outreach goals, plans, and objectives and, where applicable, it should dovetail with Global Stakeholder Engagement (GSE) regional strategies. In every case, a new Outreach Strategic Plan template must be completed including confirmations and approvals per the the CROP Procedures and Guidelines.


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 Can the CROP forms/templates be completed before the Outreach Strategic Plan is submitted and approved?

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Answer: Yes, the templates may be completed at any time; however, no action (e.g., travel booking) will be taken officially until the Outreach Strategic Plan has secured all of its the necessary reviews, confirmations and approvals required for the Plan have been received.


Policies/Guidelines Questions

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 Why do approved requests need to be delivered to ICANN Constituency Travel at least 6 weeks in advance of an approved trip?

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Answer: In efforts to ensure that ICANN supported travelers and ICANN Staff Org have the same expectations of service deliverables, the following explains why we have instituted a 6 week requirement for fully approved CROP proposals to be provided to the Travel team. We understand While ICANN Org understands that some travel arrangements can be done quickly , where others are more complex. A , employing a clear and consistent time frame ensures equal treatment for all travelers in a transparent manner.

Traveler Steps

ICANN Staff Steps
  • Allow time to apply for a visa, if applicable (even some intra-regional travel requires transit and final destination visas).
  • Allow time to apply through ICANN's Travel Provider portal work with ICANN Constituency Travel in order to: register/update traveler profiles and have the best opportunity and most flexible opportunities to book airline and hotel of choice, especially for impacted and popular conferencesevents.
  • Allow time to arrange for best available seating, pricing, and routing for the benefit of the traveler and ICANN.
  • Allow time to have per diem wired in advance of travel.
  • Allow ICANN Staff staff time to comply with state and US requirements for vetting funded travelers (see CROP Procedures and Guidelines).
  • Allow time for administrative work with ICANN Org's Finance and CROP team re: on budget questions, such as budget identification, the need to set up new travelers in the system and wire transfer information.
  • Allow time for coordination with ICANN's Travel Provider to finalize ensure that the most fiscally responsible travel arrangements are used.
  • Allow time to execute the least expensive registration fees (if applicable).



Trip Proposal/Allocation Questions

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 I am a member of the NCSG, but I do not belong to the NCUC or NPOC. How can I participate in this program since trips appear to be allocated only to Constituencies?

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 Who is supposed to complete, review, and approve the Trip Assessment Report?

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Answer: ICANN envisions the Trip Assessment Report to be a joint responsibility:

  • The traveler(s) or host(s), consistent with the structure's internal procedures, prepare(s) the information about the trip and how its original goals and outcomes were realized.
  • The designated Program Coordinator (PC) reviews the form for completeness.
  • The applicable regional GSE team concurs that the assessment represents a satisfactory report of the trip as it relates to its originally proposed goals/outcomes.


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Answer: After testing and assessing a pilot outreach event capability in FY17, the CROP program will it was determined that CROP should revert to focusing on regional travel for all eligible communities, rather than outreach events. All communities will be able to target five individual regional trips and include up to one out of region trip for FY18 to use their trip allocations o maximize their outreach and engagement opportunities, in accordance with their Outreach Strategic Plans


Regional Questions

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 For transparency purposes, what criteria will the Regional Stakeholder Engagement GSE regional VPs use in determining whether to concur with a proposed trip will be approved?

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Answer:  There are no set criteria for fixed, uniform criteria applicable to all regions at this time. The expectations and activities within each geographic region are likely to vary from time to time, and region to region, depending on the status of the various regional strategies. During this program, each Stakeholder Engagement VP is expected to have a methodology for coordinating community proposals with the Program AdministratorsEligible community groups are strongly encouraged to collaborate with the GSE regional VPs and their teams in developing their annual Outreach Strategic Plans as well as in planning possible trips using their CROP allocations.


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 Can you please define, for the purposes of this program, what is a “Region”? There are five official U.N. ICANN meeting regions; however, there are eight operational regions as shown on the CROP Contacts pagemay more operational regions if the GSE list of countries and regions is used. For example, what happens if a traveler is leaving from New Zealand and traveling to the Pacific Islands? That is seems to be only one official ICANN region, but would involve two Stakeholder Engagement GSE regional VPs?. 

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Answer: Although there are 5 official ICANN regions for purposes of Board diversity and ICANN Meeting rotations, the GSE team operates in a . The CROP program respects the operational design of the GSE team and its various regional teams. Program Coordinators (PC) should connect with the Stakeholder Engagement GSE regional VP responsible for the city/country in which the trip will take place. If there is any possible confusion about which VP is responsible, please contact the CROP Staff to facilitate the connections.


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