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If there is no response three days after the fourth attempt to reach the supported traveler, the community group may substitute another traveler. If the community group is unable to find another substitute, please refer to Travel by the Numbers.

Trip Cancellations

Except for emergencies that pose an immediate risk to health, life, property, or environment, supported travelers must inform ICANN Travel Support of their intent to cancel travel plans at least 45 business days before the start of an event. Giving adequate notice provides the community group with the time to find a replacement for the supported traveler and cancel any travel arrangements already made.  

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Supported community groups or individuals approved for actual reimbursement may submit actual expenses at the end of the event. Supported travelers will be advised in advance of their budget for breakfast, lunch, dinner, airport transfer, etc. to avoid excessive spending. Supported travelers may spend their own money to receive additional services. ICANN Travel Support handles the rest of the expense reporting process. Reimbursements are wire-transferred upon approval of the expense report and may take 50-60 15 days for remittance.