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- Can we find out what the TMCH’s FAQ were? Not necessarily what made it to the website but from a CS perspective, what questions did they get the most?
- For brand owners who didn’t put their marks in the TMCH
- Why didn’t they?
- What would encourage them to participate, if anything?
- For brand owners who did put their marks in the TMCH:
- Would they do it again, why or why not?
- Was the value acceptable (good cost/benefit ratio)
- For registrars, what is the rate of cart abandonment for new gTLDs when exposed to a TM Claims notice vs after the Claims period and how do those numbers compare to TLDs?
- Are registrants confused with presented with Claims Notices (this could start with a simple Google search to find random rants, but I’m not sure how to poll “the internet” because if a registrant has a relationship with a registrar such that they’d call the registrar and ask, they are probably sophisticated enough to know what’s going on – but maybe not).
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